Damage Claim Agent

4 weeks ago

Slough, United Kingdom SIXT UK Full time
Job Description

The UK damage department are responsible for handling all damage caused to a Sixt vehicle in the UK. The role of the Damage Agent will be to handle and manage all UK damage claims logged and created for Retail customers, via the logging process at all UK branches and via Breakdown Assist. This will also include quality reviewing all claims, gathering estimates and issuing invoices to retail customers to recover the costs as a result of the damage. The successful candidate will also be required to address any disputes and queries.

DO WHAT YOU LOVE:

  • Review of new claims logged for the UK as per the UK damage process
  • Action first notification emails from customers regarding damages
  • Acknowledge and respond to all internal and external UK customers enquires, complaints and disputes via email
  • Actioning external estimates and invoicing customers for damages
  • Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company
  • Be flexible and carry out other ad-hoc duties as and when required within the team and department.

Qualifications

COME AS YOU ARE:

  • Minimum of 12 months of administration experience and case handling experience preferable.
  • Ability to work to strict SLA’s and KPI’s.
  • Ability to work under pressure, show initiative and have a can-do, positive attitude.
  • Ability to prioritise tasks
  • Excellent communication skills.
  • Strong organisational skills with the ability to multi-task.
  • Team player with a positive attitude.
  • Excellent level of numeracy.

WHAT WE OFFER:

  • A yearly salary of £13,260 (plus the opportunity to earn an additional £2100 per year in bonus)
  • Enrolment in SIXT's pension scheme
  • 22 days annual leave + bank holidays
  • Generous family friendly provision
  • Employee terms for SIXT car hire
  • Staff rental scheme for friends and family
  • In service Life Assurance
  • Access to wellbeing app - Yulife
  • Earnable offers on fitness and wellbeing, travel and hotels, technology, clothing etc.
  • Paid training sessions & further development opportunities
  • Full uniform provided
  • A great team environment with regular team events and much more


Additional Information

About the department:
Our managers are experts in their field, in high demand, involved in many projects, and have to bear responsibility for their team. This requires support for appointments, calendar supervision, communication, administrative work, and many daily tasks. In our assistant positions, cleverness and thinking outside the box are required, many topics, even confidential ones, end up on the desk and the network to many departments and colleagues makes cooperation much easier. Keeping your eyes on content-related topics and making the daily business work is your prio challenge here. But there are nice colleagues in the team who can support you in this and might have some advice or lead for certain difficulties.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now

  • Damage Claim Agent

    4 weeks ago

    Slough, United Kingdom SIXT UK Full time

    Job DescriptionThe UK damage department are responsible for handling all damage caused to a Sixt vehicle in the UK. The role of the Damage Agent will be to handle and manage all UK damage claims logged and created for Retail customers, via the logging process at all UK branches and via Breakdown Assist. This will also include quality reviewing all claims,...

  • Damage & Claims Administrator

    2 weeks ago

    Slough, United Kingdom MPC Moving Picture Company Full time

    Company Description We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet...

  • Damage & Claims Administrator

    1 week ago

    Slough, Slough, United Kingdom MPC Moving Picture Company Full time

    Company Description We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of...

  • Damage Claims Manager

    4 weeks ago

    Slough, United Kingdom SIXT UK Full time

    Job DescriptionThe UK Damage claims manager is responsible for all UK damage claims created via the central logging system at all UK branches. This will include claims raised against retail customers, corporate customers, and insurance claims. They will also be required to manage the claims logged via our roadside assistance teams. The goal of the UK damage...

  • Damage Claims Manager

    3 weeks ago

    Slough, United Kingdom SIXT UK Full time

    Job DescriptionThe UK Damage claims manager is responsible for all UK damage claims created via the central logging system at all UK branches. This will include claims raised against retail customers, corporate customers, and insurance claims. They will also be required to manage the claims logged via our roadside assistance teams. The goal of the UK damage...

  • Damage Agent

    2 months ago

    Slough, United Kingdom SIXT UK Full time

    **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when required within the team...

  • Damage Agent

    3 days ago

    Slough, United Kingdom SIXT UK Full time

    **Company Description** **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when...

  • Damage Agent

    2 days ago

    Slough, United Kingdom SIXT UK Full time

    **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when required within the team...

  • Damage Agent

    4 days ago

    Slough, United Kingdom SIXT UK Full time

    **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when required within the team...

  • Operational Damage Trainer

    2 months ago

    Slough, United Kingdom SIXT UK Full time

    **Awaiting you at SIXT**: - An attractive, annual salary of £35,000 plus bonus - Paid training sessions & further development opportunities - Cashback healthcare scheme - In service Life Assurance - Employee terms for SIXT car hire - Staff rental scheme for friends and family - Employee discounts on fitness products, hotels, technology, clothing etc. - A...

  • Damage Service Agent

    2 weeks ago

    Slough, United Kingdom SIXT UK Full time

    **Company Description** **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when...

  • Damage Service Agent

    2 weeks ago

    Slough, United Kingdom SIXT UK Full time

    **DO WHAT YOU LOVE**: - Review of new claims logged for the UK as per the UK damage process - Actioning external estimates and invoicing customers for damages - Fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company - Be flexible and carry out other ad-hoc duties as and when required within the team...

  • Damage Manager

    1 week ago

    Slough, Slough, United Kingdom SIXT UK Full time

    Job DescriptionThe UK Damage manager is responsible for all UK damage claims created via the central logging system at all UK branches. This will include claims raised against retail customers, corporate customers, and insurance claims. They will also be required to manage the claims logged via our roadside assistance teams. The goal of the UK damage manager...

  • Building Insurance Claims Surveyor

    2 weeks ago

    Slough, United Kingdom Building Validation Solutions Full time

    _Building Surveyor _ Building Validation Solutions are looking for self-employed construction professionals to undertake building surveys for Insurance buildings claims. We would expect a minimum of 5 years trade experience or formal qualifications. The role involves investigating and estimating building damage claims. You would 'home-based' and work on a...

  • Claims Administrator

    4 days ago

    Slough, United Kingdom DHL Full time

    **Position**:Claims Administrator **Contract Type**:Permanent / Full-time **Location**:Slough **Work Pattern**:Monday to Friday (09.00-17.30) **Salary**:£24,300 per annum **Why choose DHL eCommerce UK?** Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and...

  • Office Assistant

    2 months ago

    Slough, United Kingdom The Best Connection Employment Group Full time

    We are currently looking for a Claims Administrator to start as soon as possible with our client. **Your role will be to investigate customer claims for lost or damaged parcels **Location: SL1 Pay rate: £11.28 per hour Hours: 09:00 - 17:30 Monday - Friday **KEY RESPONSIBILITIES**: Monitoring respective Locations and Accounts to ensure that all claims...

  • Office Assistant

    7 days ago

    Slough, Slough, United Kingdom The Best Connection Employment Group Full time

    We are currently looking for a Claims Administrator to start as soon as possible with our client.**Your role will be to investigate customer claims for lost or damaged parcels**Location: SL1Pay rate: £11.28 per hourHours: 09:00 - 17:30 Monday - FridayKEY RESPONSIBILITIES:Monitoring respective Locations and Accounts to ensure that all claims are processed...

  • Property Manager

    3 weeks ago

    Slough, United Kingdom Chalfont Careers Ltd Full time

    **PROPERTY MANAGER - SLOUGH - UP TO £28,000 INCLUDING BONUSES** **Monday to Friday 9.00am to 6.00pm** This is a fantastic opportunity to join a successful independent Estate Agent in **Slough.** Our client is an extremely successful Independent Estate Agent, who looking for a **Property Manager for their Slough branch.**No two days are the same in this...

  • Building Surveyor

    4 weeks ago

    Slough, Berkshire, United Kingdom Lawes Insurance Recruitment Full time

    Job Title – Building Surveyor (MRICS Qualified) Contract – Permanent Location – Slough Within this rewarding role, you’ll be complementing our existing Property team in handling both general material damage losses as well as assisting with complex building related issues. Claims can typically range from around 20k to over £1M in value, with a...

  • Office and Dispatch Co-ordinator

    3 weeks ago

    Slough, United Kingdom Fire and Safety Systems LTD Full time

    We are a Fire and Safety management business specialising in online sales of fire safety equipment, looking for an office /Dispatch Co-ordinator for order processing and customer services. Duties will include: Online Order processing, dispatching and chasing customer orders. Online/telephone customer service. Administrative work, invoicing, reporting...