Occupational Therapy Clerical Assistant
3 weeks ago
Job overview
To be a member of the Occupational Therapy team supporting therapists in the delivery of an Occupational Therapy Service.
* To provide an efficient clerical and word processing service skills to the Occupational Therapy service
* To develop and maintain effective systems of work appropriate to the department, in line with Health Board Policies
*To Manage the waiting lists using appropriate electronic systems for outpatients attending the department
* To participate in CPD and develop skills and knowledge through participation supervision and other identified developmental activities.
* To provide cover for other clerical staff within therapies to include general reception duties as delegated by Locality Lead.
* To manage staff queries independently within appropriate guidelines (e.g. A/L, sickness, Payroll).
Main duties of the job
Come and join the innovative Occupational Therapy team in Swansea Bay University Health Board.
There is a permanent, full-time Clerical assistant post available to support the OT team at Neath Port Talbot Hospital. Working days will be Monday - Friday, 8:00-16:00.
The role involves supporting the Locality Lead OT, as well as helping to manage waiting lists, liaising with the public and streamlining current systems with the use of technology.
Working for our organisation
Swansea Bay University Health Board (formerly ABMU) was created on 1 April 2019, after responsibility for providing healthcare services in the Bridgend County Borough Council area passed from ABMU to the new Cwm Taf Morgannwg University Health Board.
Swansea Bay UHB covers a population of around 390,000 in the Neath Port Talbot and Swansea areas and we have a budget of around £1bn. The Health Board employs approximately 12,500 staff. It has three major hospitals providing a range of services: Morriston and Singleton in Swansea, and Neath Port Talbot Hospital in Baglan, Port Talbot.
We also have a community hospital and primary care resource centres providing clinical services outside the main hospitals. Mental health and learning disabilities services are provided both in hospital and community settings. Morriston also delivers one of two cardiac surgery services in Wales.
The Health Board is part of A Regional Collaboration for Health (ARCH), which is a partnership with Hywel Dda University Health Board and Swansea University. ARCH is a unique collaboration project aimed at improving the wellbeing and wealth of South West Wales.
To find out more, please see:
Our values:
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents
Person specification
Qualifications
Essential criteria
Good standard of education
Desirable criteria
Recognised computer qualification or equivalent proven working experience
Experience & Knowledge
Essential criteria
Able to demonstrate an advanced level of proficiency and evidence of experience of Microsoft office applications (incl. Word, excel, powerpoint) Experience of data entry
Desirable criteria
Experience of working and reporting from database applications
Skills & Abilities
Essential criteria
Effective communication skills – verbal and written Evidence of proven organisational skills with the ability to plan, prioritise and use initiative to meet own and department deadlines Ability to deal with patients/visitors face-to-face and via the telephone Proven ability to prioritise and delegate work to meet deadlines
Desirable criteria
Advanced computer skills in a variety of software applications
Personal Attributes
Essential criteria
Ability to work unsupervised, and prioritise own work To be of a professional appearance and manner
Desirable criteria
Evidence of personal developmentSwansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
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