![Tate](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
3 weeks ago
Friendly and established company on outskirts of Lewes are looking for a lively Customer Service Administrator, permanent £24k, immediate start, would suit someone sociable who enjoys being in the office full time.
Working in a team you will ensure an efficient and helpful service to customers regarding their orders, processing these in a timely fashion and ensuring deliveries are received on time.
Your duties will include:
- Responding to emails and website requests and answering the phone, whilst proactively managing your own workload.
- Informing customers of no stock items and offering alternatives.
- Liaise with other departments as and when necessary to effectively process orders and satisfy customer requirements.
- Accurately register and record complaints
- Investigate customer delivery issues with 3rd party couriers.
- Ensure customers account is within their agreed credit status before despatching their sales order.
- Take customer credit/debit card payment for non-account holding customers when processing their orders.
Ideal candidates will have some previous administration/sales ordering process experience and used to working in a fast-paced telephone-based customer service environment. Will look at confident candidates that are looking to transition from a customer focused retail or hospitality background that are looking for their first office-based role. Good knowledge of MS Outlook, Word, Excel, and the ability to learn the new in-house systems (Navision and Iris). Efficient and friendly telephone manner, ability to stay calm, be a team player, with strong attention to detail and the ability to prioritise.
The Customer Service Administrator, Lewes, £24k is a full-time permanent role. Candidates must be available to work on a rota basis Monday-Friday one week 8am-4pm and the next week 8.45.4.45pm. Opportunity to work a hybrid work pattern (2 days from home, 3 in office) after successful probationary period. Benefits include Simply health plan, 22 days holiday plus Bank Holidays and additional birthday day off, pension, free parking onsite. Looking to interview asap. Due to location a car owner/driver is essential. The team enjoys regular socials.
Ideally looking for someone on a permanent basis but will also consider temporary-permanent if available immediately.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
-
Customer Service Advisor
2 weeks ago
Lewes, United Kingdom Path Recruitment Full timeCustomer Service Advisor - Feel stuck in your current company...? Want to be noticed, be rewarded with a great bonus, with no weekends and work with a fantastic team! Up to 25 days Holiday, Team communities + MUCH MORE! Responsibilities of the Customer Service Advisor: Build important relationships with internal and external clients. Dealing with on/off...
-
Customer Service Advisor
2 weeks ago
Lewes, United Kingdom Path Recruitment Full timeCustomer Service Advisor - Feel stuck in your current company...? Want to be noticed, be rewarded with a great bonus, with no weekends and work with a fantastic team! Up to 25 days Holiday, Team communities + MUCH MORE! Responsibilities of the Customer Service Advisor:Build important relationships with internal and external clients.Dealing with on/off...
-
Customer Service Advisor
2 weeks ago
Lewes, United Kingdom Path Recruitment Full timeCustomer Service Advisor - Feel stuck in your current company...? Want to be noticed, be rewarded with a great bonus, with no weekends and work with a fantastic team! Up to 25 days Holiday, Team communities + MUCH MORE! Responsibilities of the Customer Service Advisor:Build important relationships with internal and external clients.Dealing with on/off...
-
Customer Service Advisor
1 week ago
Lewes, United Kingdom Page Personnel Finance Full time**Client Details** Our client based in Lewes, is looking for someone who has experience within the customer service field. Someone who is confident on the phone and has good spoken and written English. **Description** **The Key Responsibilities for a Customer Service Advisor are**: - Proactively manage own work load, working towards any targets given -...
-
Customer Service Advisor
2 weeks ago
Lewes, United Kingdom Page Personnel Full timeThe successful candidate will provide excellent customer service, resolve issues efficiently, and contribute to the overall team performance. Client Details Our client is a leader in the manufacturing sector and searching for a customer service advisor to join their team. They are known for their commitment to quality and innovation, offering a diverse...
-
Customer Service Advisor
2 months ago
Lewes, United Kingdom Page Personnel Finance Full timeIn the consumer goods sector, answering inbound calls and working admin tasks. Delivering great customer service and work well within a team and solely. **Client Details** Our client based in Lewes is in the retail industry looking for a Customer Service Advisor to join their team. **Description** **The Key Responsibilities for a Customer Service...
-
Customer Service Advisor
4 weeks ago
Lewes, United Kingdom Page Personnel Finance Full timeBased in Lewes - you will be answering inbound calls and deliver great customer service, work administration - customer service advisor **Client Details** Our client based in Lewes - call centre and customer service. **Description** The Key Responsibilities for a Customer Service Advisor: - Inbound and outbound queries for both Customer Service -...
-
Customer Service Advisor
4 weeks ago
Lewes, United Kingdom Page Personnel Full timeThe successful candidate will provide excellent customer service, resolve issues efficiently, and contribute to the overall team performance.Client DetailsOur client is a leader in the manufacturing sector and searching for a customer service advisor to join their team. They are known for their commitment to quality and innovation, offering a diverse range...
-
Customer Service Advisor
2 months ago
Lewes, United Kingdom Page Personnel - UK Full timeImmediately available - Excellent customer service with great telephone manner **About Our Client**: Our client is based in Lewes and in the Manufacturing and Production industry. As a Customer Service Advisor your responsibilities will include: - Taking inbound and making outbound calls to clients - Answering customer queries - Processing orders **The...
-
Customer Service Advisor
2 weeks ago
Lewes, United Kingdom Page Personnel Secretarial & Business Support Full timeThe successful candidate will provide excellent customer service, resolve issues efficiently, and contribute to the overall team performance. Client Details Our client is a leader in the manufacturing sector and searching for a customer service advisor to join their team. They are known for their commitment to quality and innovation, offering a diverse range...
-
Customer Service Advisor
4 weeks ago
Lewes, United Kingdom Page Personnel Full timeThe successful candidate will provide excellent customer service, resolve issues efficiently, and contribute to the overall team performance.Client DetailsOur client is a leader in the manufacturing sector and searching for a customer service advisor to join their team. They are known for their commitment to quality and innovation, offering a diverse range...
-
Customer Service Advisor
2 days ago
Lewes, East Sussex, United Kingdom Page Personnel Full timeThe successful candidate will provide excellent customer service, resolve issues efficiently, and contribute to the overall team performance.Client DetailsOur client is a leader in the manufacturing sector and searching for a customer service advisor to join their team. They are known for their commitment to quality and innovation, offering a diverse range...
-
Customer Service Advisor
2 months ago
Lewes, United Kingdom Page Personnel Finance Full timeIn the retail sector, answering inbound calls and working admin tasks. Delivering great customer service and work well within a team and solely. **Client Details** Our client based in Lewes, in the retail industry are looking for a Customer Service Advisor to join their team. **Description** **The Key Responsibilities for a Customer Service Advisor.** -...
-
Customer Service Advisor
2 months ago
Lewes, United Kingdom Page Personnel Full timeHybrid working - On-site parking **About Our Client**: Our client based in Lewes are a prominent leader in the manufacturing sector, boasting a large employee base. They are known for their superior products and commitment to customer satisfaction. With a nationwide presence, they are a trusted name in their field, always striving for innovation and...
-
Customer Service Advisor
2 months ago
Lewes, United Kingdom Page Personnel - UK Full timeHybrid working - On-site parking **About Our Client**: Our client based in Lewes are a prominent leader in the manufacturing sector, boasting a large employee base. They are known for their superior products and commitment to customer satisfaction. With a nationwide presence, they are a trusted name in their field, always striving for innovation and...
-
Customer Service Advisor
1 week ago
Lewes, United Kingdom Page Personnel Full timeThe successful candidate will provide excellent customer service, resolve issues efficiently, and contribute to the overall team performance. Client Details Our client is a leader in the manufacturing sector and searching for a customer service advisor to join their team. They are known for their commitment to quality and innovation, offering a diverse...
-
Sales & Customer Service Advisor
5 days ago
Lewes, United Kingdom Insight Security Full timeSales/Customer Service Advisor Insight has been a leading supplier of quality, proven, Safety and Security Products for over 35 years, with a UK and overseas customer base including; businesses from small family businesses to major corporates, schools, governments, NHS, police & military, among others, as well as the general public. This is an exceptional...
-
Sales & Customer Service Advisor
4 weeks ago
Lewes, United Kingdom Insight Security Full timeSales/Customer Service Advisor Insight has been a leading supplier of quality, proven, Safety and Security Products for over 30 years, with a UK and overseas customer base including; businesses from small family businesses to major corporates, schools, governments, NHS, police & military, among others, as well as the general public. This is an exceptional...
-
Sales & Customer Service Advisor
2 weeks ago
Lewes, United Kingdom Insight Security Full timeSales/Customer Service Advisor Insight has been a leading supplier of quality, proven, Safety and Security Products for over 30 years, with a UK and overseas customer base including; businesses from small family businesses to major corporates, schools, governments, NHS, police & military, among others, as well as the general public. This is an exceptional...
-
Customer Service Representative
3 days ago
Lewes, East Sussex, United Kingdom Maximus UK Full timeJob Title: Assessment Centre Coordinator Company: Centre for Health and Disability Assessments To coordinate and oversee the daily operations of the Assessment Centre, ensuring sessions are managed efficiently to enhance productivity and customer service. Responsibilities include: Fully manage the daily appointment sessions Conduct reminder calls for...