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Customer Service Advisor
2 weeks ago
Responsibilities of the Customer Service Advisor:
Build important relationships with internal and external clients.
Dealing with on/off hires
Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.
You will be resolving any queries or claims that arise in a professional manner, ensuring all paperwork is completed and up to date.
You may use Syrinx, Inspire, or a similar CRM system.
The Customer Service Advisor may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential.
You may have worked as a Customer Service Advisor, Customer Service Coordinator, Administrator, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. Not essential.
Benefits for the Customer Service Advisor:
Up to £28k DOE
Monday-Friday working hours
Company bonus scheme
Pension & Healthcare sche,e
Training available
Up to 25 days holiday plus bank holidays
Free on-site Parking
Hit the APPLY button now to be considered for this Customer Service Advisor role or contact Georgina on (phone number removed) or to find out more
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