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Front of House Team Leader

4 months ago

Cambridge, United Kingdom Wells & Co Managed Full time

Think light crispy artisan pizza cooked in our amazing wood-fired oven, warming one-pots of comfort food and pints of beer crafted at our Grandfathers Brewery Welcome to Pizza Pots & Pints.

We are on a mission to grow. Our mad-cap journey started in 2015 when we unwrapped the Salisbury Arms in Cambridge and welcomed in the locals – having been named as “Best Pub in Cambridge”, from humble beginnings we have gained the confidence to share our unique hospitality.

Your role as Supervisor:

We are looking for talented, motivated and passionate Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
- Ability to open and close the premises to a high standard
- Cashing up at the end of the shift occasionally

You will need to demonstrate:

- Previous experience working front of house in a hospitality or customer facing environment
- Have supervisory experience and proven success in delivering through your team
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us

What we will offer you in return:
• Competitive hourly salary
• 28 days holiday
• Pension
• Food & Retail discounts
• Fun culture surrounded by a supportive team
• The PPP T-shirt
• Great working environment and great prospects

We are the cheeky little brothers and sisters of Charles Wells who have yet to grow up Despite all the fun we have, we also take your personal development as seriously as we take our beer and food.

We think it’s time to wave goodbye to your previous jobs and say hello to your new career. Welcome to the Pizza, Pots & Pints family – we’re confident it’s where you belong

If the above sounds like you we’d love to hear from you.