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Front of House Team Leader

2 months ago

Cambridge, United Kingdom Wells & Co Full time
Front of House Team Leader - The Salisbury Arms - Cambridge

Standing proud on Tenison Road and just 5 minutes walk from the train station; I'd guess you'd call us one big happy family who are always here when you want a drink or a bite to eat. The Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers

What we will offer you in return:

  • Competitive hourly salary
  • 28 days holiday
  • Company Pension scheme
  • Retail and Beer discounts
  • Refer a friend Bonus
  • Meals on duty
  • Employee assistance programme
  • Benefits portal
  • Career development programme
  • Fun culture surrounded by a supportive team
  • Great working environment and great prospects


    Your role as Team Leader / Supervisor:

    We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

    Team Leader duties include:

    • Taking responsibility for the customer journey, ensuring their experience is second to none
    • Taking accurate orders and working closely with kitchen staff
    • Ensuring payments and receipts are correct
    • Confidently recommending menu and drinks offerings
    • Observing service and standards and reporting any incidents or issues
    • Being a supportive and proactive leader
      You will need to demonstrate:

      • Previous Leadership experience in a hospitality or customer facing environment
      • Enthusiasm and passion for food and beer
      • The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
      • A result driven and ambitious individual keen to develop your career and your teams