Front of House Team Leader Position

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Wells & Co Full time
Front of House Team Leader Opportunity

The Salisbury Arms in Cambridge is a vibrant neighbourhood hangout serving up freshly made artisan pizzas, comfort food, and a wide selection of beers. We are looking for a talented and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Key Responsibilities:

Taking responsibility for the customer journey, ensuring their experience is second to none
Taking accurate orders and working closely with kitchen staff
Ensuring payments and receipts are correct
Confidently recommending menu and drinks offerings
Observing service and standards and reporting any incidents or issues
Being a supportive and proactive leader

Requirements:

Previous Leadership experience in a hospitality or customer-facing environment
Enthusiasm and passion for food and beer
The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurised environment
A result-driven and ambitious individual keen to develop your career and your team

We offer a competitive hourly salary, 28 days holiday, company pension scheme, retail and beer discounts, refer-a-friend bonus, meals on duty, employee assistance programme, benefits portal, career development programme, and a fun culture surrounded by a supportive team.

If you are a motivated and passionate individual looking for a new challenge, please apply for this exciting opportunity to join our team as a Front of House Team Leader.

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