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Front of House Team Leader Position

1 month ago

Cambridge, Cambridgeshire, United Kingdom Wells & Co Full time
Front of House Team Leader Role

The Salisbury Arms in Cambridge is a vibrant neighbourhood hangout serving up freshly made artisan pizzas, comfort food, and a wide selection of beers. As a Front of House Team Leader, you will be responsible for delivering an exceptional customer experience and a mouth-watering food offering.

Key Responsibilities:

  • Take ownership of the customer journey, ensuring a second-to-none experience
  • Take accurate orders and work closely with kitchen staff
  • Ensure payments and receipts are correct
  • Confidently recommend menu and drinks offerings
  • Monitor service and standards, reporting any incidents or issues
  • Be a supportive and proactive leader

Requirements:

  • Previous leadership experience in a hospitality or customer-facing environment
  • Enthusiasm and passion for food and beer
  • Ability to deliver excellent customer service and great teamwork in a fast-paced environment
  • A results-driven and ambitious individual keen to develop their career and team

What We Offer:

  • Competitive hourly salary
  • 28 days holiday
  • Company Pension scheme
  • Retail and Beer discounts
  • Refer a friend Bonus
  • Meals on duty
  • Employee assistance programme
  • Benefits portal
  • Career development programme
  • Fun culture surrounded by a supportive team
  • Great working environment and great prospects