Front of House Team Lead

2 weeks ago


Cambridge, United Kingdom Wells & Co. Careers Full time
{"title": "Front of House Team Leader", "description": "Lead Our Team in Delivering Exceptional Customer Experiences

At Wells & Co. Careers, we're looking for a talented and passionate Front of House Team Leader to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Key Responsibilities:
  • Take responsibility for the customer journey, ensuring their experience is second to none
  • Take accurate orders and work closely with kitchen staff
  • Ensure payments and receipts are correct
  • Confidently recommend menu and drinks offerings
  • Observe service and standards, reporting any incidents or issues
  • Be a supportive and proactive leader
What We Offer:
  • Competitive hourly salary
  • 28 days holiday
  • Company Pension scheme
  • Retail and Beer discounts
  • Refer a friend Bonus
  • Meals on duty
  • Employee assistance programme
  • Benefits portal
  • Career development programme
  • Fun culture surrounded by a supportive team
  • Great working environment and great prospects

We're looking for a result-driven and ambitious individual keen to develop your career and your teams. If you have previous leadership experience in a hospitality or customer-facing environment, enthusiasm for food and beer, and the ability to deliver excellent customer service and great teamwork in a fast-paced and pressurized environment, we'd love to hear from you.

", "lang_code": "en-US"}

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