Medical Secretary

3 months ago

Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time

Job summary

The Division of Surgery would like to invite applicants for a Band 3 post to join the Medical Secretary team within Trauma and Orthopaedics at Doncaster and Bassetlaw Teaching Hospitals.

There is one position available for 16 hours, the post is to support Consultant surgeons and the clinical team, and the post holder will be primarily based at Doncaster Hospital.

They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team - sometimes across sites - to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.

Experience in using the PTL (Patient Tracker List) to manage patient's pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.

You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.

Main duties of the job

The post holder will support named clinicians and support their colleagues to provide an efficient support to all members of the clinical teams. The post holder may be required to work across site - Doncaster and Bassetlaw Hospitals due to service needs.

They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team - sometimes across sites - to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.

Experience in using the PTL (Patient Tracker List) to manage patients pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.

You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.

About us

Doncaster & Bassetlaw NHS FT is one of Yorkshire's Leading acute trusts, serving a population of more than 420,000 across South Yorkshire, North Nottinghamshire, and the surrounding areas. Our services are based over three main hospital sites employing over 6,000 colleagues.

It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, so whether you spend just one year or fifty with us, it's our pledge to help you Develop , Belong and Thrive , Here .

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to support a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits including: o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement commencing at 27 days holiday per year plus bank holidays (pro rata).o Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Person Specification

Qualifications

Essential

ECDL or Equivalent or equivalent qualification / relevant experience RSA III or equivalent level typing qualification or equivalent qualification / relevant experience Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification / relevant experience

Desirable

NVQ Level 3 Admin and Clerical or equivalent qualification / relevant experience Knowledge of medical terminology/ accreditation Business Administration Level 2 Apprenticeship or equivalent qualification / relevant experience Conflict resolution skills Ability to initiate and coordinate change to own working practices for service improvement.

Experience

Essential

Previous experience working in a clerical/administrative role Computer literate incl. Microsoft Outlook, Word, Excel Customer Care Experience Knowledge of medical terminology Knowledge of and ability to work to Trust Policies and protocols including Referral to Treatment Patient Access Policy Experience of working within a busy/demanding environment. Multi-disciplinary team

Desirable

Fully conversant with all waiting list functions on PAS and the ability to action these independently Good knowledge of speciality specific patient pathways Experience of working in a Health Care setting in clinical administration role Thorough knowledge of health care system and processes

Interpersonal Skills

Essential

Ability to deal calmly and diplomatically with a range of personalities and situations Proactive, self-motivated and with a positive approach to work Flexible and adaptable, able to take direction and instruction from others Team Player with a professional approach to work and colleagues; able to develop good working relationships Able to follow Trust policies and procedures

Desirable

Evidence of liaising with more than one discipline

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