Medical Secretary

3 days ago

Great Yarmouth, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

Job summary

We have an exciting opportunity for a Band 3 Medical Secretary to join our Obstetrics and Gynaecology Medical Secretarial team within the Division of Surgery and Women's & Children's Services.

Main duties of the job

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, and enthusiastic team. It is essential that the successful applicant has proven secretarial experience, accurate and efficient audio typing skills and excellent organisational skills to book theatre lists to a high standard. You should also have a keen desire to develop and learn new skills.

The Medical Secretary role involves validation to review and update patient pathways on ipm to ensure it is reflective of the management of the patient. Appropriate training, clear priorities and guidance will be given to support validation work.

The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a busy workload. Applicants must be organised, have the ability to work under their own initiative and be able to prioritise a competing workload.

About us

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of East Norfolk and North Suffolk.

Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.

Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.

We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.

Job description

Job responsibilities

The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling patient appointments, typing clinics, dealing with telephone queries, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines. Flexible working may be required in order to meet the needs of the service.

Person Specification

Qualifications

Essential

Typing qualifications to RSA II or equivalent experience Knowledge of medical terminology/AMSPAR qualification Good general standard of literacy and numeracy

Experience and Knowledge

Essential

Previous digital/audio typing experience Secretarial experience in a clinical environment Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel Working knowledge and experience of using NHS systems

Skills, abilities and competencies

Essential

Excellent verbal and written communication skills Ability to work to tight deadlines and maintain concentration in a pressurised working environment Demonstrate good organisational skills Ability to work on own initiative, prioritise work and consistently meet deadlines Customer care skills including diplomacy and sensitivity Ability to input data accurately and efficiently Ability to solve problems using analytical and judgemental skills Ability to handle sensitive information without compromising confidentiality or Trust

Behavioural Qualities

Essential

Flexible approach to constantly changing work priorities Maintain calm approach under pressure during stressful situations Courteous and Respectful Kind and Helpful Responsive Communication Effective and Professional

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