Medical Secretary

3 weeks ago


Great Malvern, United Kingdom Malvern Health Centre Full time

Malvern Health Centre are looking to recruit within our vibrant and dynamic Medical Secretary team.

We are seeking 1 enthusiastic individual, to join our busy practice as a Full-time Medical Secretary. We are looking for a friendly, confident, and approachable individual who will compliment our existing superb team. The individual must be a team player, have excellent communication skills, good time management skills and the ability to work under pressure.

The following are the core responsibilities of a General Practice Medical Secretary.

a. Typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Managing all enquiries in an effective manner

d. Maintaining an accurate referrals database

f. Processing calling letters as requested

g. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records

h. Inputting data into the patient’s healthcare records as necessary

i. Processing referrals using the electronic referral system (ERS)

j. Processing requests for information i.e., SAR, insurance/solicitor’s letters and DVLA forms

k. Clinically coding data on [insert system name]

l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

m. Managing all administrative queries as necessary

n. Carrying out system searches as requested

o. Maintaining a clean, tidy, effective working area at all times

Supporting all clinical staff with general administrative tasks as requested

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Great Malvern: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Medical Secretary: 1 year (preferred)

Work Location: In person

Expected start date: 21/08/2023


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