Medical Secretary

5 months ago

Great Dunmow, United Kingdom Primary Care Careers Full time

**About the Role**:
John Tasker House Surgery is seeking a medical secretary to join their friendly team. This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the practice management team.

The role of medical secretary is to provide secretarial support to the practice manager, GP’s and other member of the Primary Health Care Team. The post holder will provide a high standard of communication in daily contact with patients and all members of the Primary Health Care Team.

Specific and general duties/tasks are described overleaf. This list is not comprehensive but intended as a guide to the work expected of the post holder. The usual place of work will be John Tasker House.

In addition, the post holder may be required to attend sessions and other specified events as part of their personal development.

The main responsibilities of the role include:

- To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums etc. in an accurate and quality manner.
- Use of the Choose and Book system where appropriate; to assist in referral of patients to one or more hospital(s) of their choice which includes sending out relevant documentation to the patient.
- Resolving problems which relate to the Choose and Book system. This includes changes to place of referral and dealing with rejected referrals.
- Informing GP’s of new services available on Choose and Book.
- To assist the Practice Manager with clerical and administrative duties.
- To make appointments, bookings and admissions as required.
- To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls to deal with appropriate queries.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- In liaison with the staff member responsible, maintain adequate supplies of office stationery to perform your secretarial duties.
- To receive and dispatch mail and maintain a pending system.

Please see full job description attached:
If you are an experienced Medical Secretary looking for a new and exciting career, then we would love to hear from you.

You will have the following skills and experience:

- Strong audio and touch typing skills;
- Administrative experience and good organisation skills;
- Sound knowledge of medical terminology;
- Proficiency in the MS Office package as well as excellent IT skills and experience of working with a clinical system;
- Experience in read-coding and work-flowing clinical documentation;
- Ability to 'think on your feet';
- Excellent communication skills and a friendly approach;
- Ability to understand the need to maintain confidentiality and data security at all times;
- Ability to multi-task and to work accurately under pressure;
- Ability to work in a team as well as being comfortable working independently.

**About Us**:
We are a dispensing, training and research practice who provides high calibre care to the people of Dunmow and surrounding villages.

The practice is very friendly and supportive.

**Disclosure and Barring Service Check

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