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Czech Speaking

2 months ago

London, United Kingdom Patrique Mercier Recruitment Full time

Patrique Mercier Recruitment is currently seeking a Czech Speaking Customer Service Agent for an exciting opportunity. This role includes a fully covered relocation package to Greece, allowing you to start a new adventure in a beautiful Mediterranean country.

As a Czech Speaking Customer Service Agent, you will be responsible for providing exceptional support to Czech-speaking customers. You will handle customer inquiries, address concerns, and ensure customer satisfaction through various communication channels.

Joining the team means becoming part of a dynamic work environment that values teamwork and customer service excellence. You will have the opportunity to work with a diverse team, develop your customer service skills, and contribute to the success of the company.


Responsibilities
  • Provide outstanding customer support to Czech-speaking customers
  • Handle customer inquiries and resolve issues promptly
  • Assist customers in navigating the platform and using its features
  • Investigate and troubleshoot problems
  • Collaborate with internal teams to address customer concerns
  • Maintain accurate records of customer interactions
  • Adhere to quality standards and follow established procedures

Requirements

  • Fluency in Czech and English, both written and spoken
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities
  • Ability to provide effective customer support and solutions
  • Proficient computer skills and familiarity with online platforms
  • Ability to work well in a team environment
  • Attention to detail and ability to multitask effectively
  • Valid European Passport or ID