Customer Service Representative with German Language Skills
4 weeks ago
Language Matters is seeking a highly skilled German speaking Customer Service Representative to join our team in central London. As a key member of our multilingual team, you will be responsible for providing exceptional customer service to our clients, utilizing your German language skills to resolve queries and issues in a timely and professional manner.
Key Responsibilities:
- Provide first-class customer service to clients via phone, email, and other communication channels
- Proactively deal with returns and exchange issues, ensuring customer satisfaction and resolving queries efficiently
- Process and track orders, maintaining accurate records and ensuring timely delivery
- Collaborate with the sales team and other departments to achieve business objectives
- Stay up-to-date with new products and promotions, maintaining a deep understanding of our fashion industry offerings
About You:
To succeed in this role, you will require previous experience in dealing with high volumes of outbound orders from wholesale clients in a fast-paced environment. Fluency in German and English, both written and spoken, is essential. Knowledge of Austrian German, Czech, or Slovakian is beneficial. Experience working in online customer support, customer service, sales administration, client support, or order fulfillment is a key requirement. Ideally, you will have previous experience providing wholesale customer support services in a product support and/or order dispatch environment. Strong communication skills and the ability to work in a fast-paced environment dealing with a high volume of orders are essential.
What We Offer:
Language Matters is a dynamic and innovative company that values its employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual with a passion for the fashion industry, we encourage you to apply for this exciting opportunity.
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London, Greater London, United Kingdom Language Matters Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Language Matters. As a German-speaking representative, you will be responsible for providing exceptional customer service to our clients in central London.Key Responsibilities:Respond to customer inquiries and resolve issues in a...
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London, Greater London, United Kingdom Language Matters Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Language Matters. As a German-speaking representative, you will be responsible for providing exceptional customer service to our clients in central London.Key Responsibilities:Respond to customer inquiries and resolve issues in a...
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London, Greater London, United Kingdom Language Matters Full timeGerman Speaking Customer Service Representative OpportunityWe are seeking a highly skilled and multilingual customer service representative to join our team at Language Matters. As a German speaking customer service representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving...
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London, Greater London, United Kingdom Language Matters Full timeGerman Speaking Customer Service Representative OpportunityWe are seeking a highly skilled and multilingual customer service representative to join our team at Language Matters. As a German speaking customer service representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and...
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London, Greater London, United Kingdom Language Matters Full timeGerman Speaking Customer Service Representative OpportunityWe are seeking a highly skilled and multilingual customer service representative to join our team at Language Matters. As a German speaking customer service representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and...
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London, Greater London, United Kingdom Language Matters Full timeGerman Speaking Customer Service Representative OpportunityWe are seeking a highly skilled and multilingual customer service representative to join our team at Language Matters. As a German speaking customer service representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving...
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London, Greater London, United Kingdom Language Matters Full timeGerman Speaking Customer Service Representative OpportunityWe are seeking a highly skilled and multilingual customer service representative to join our team at Language Matters. As a German speaking customer service representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving...
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London, Greater London, United Kingdom Language Matters Full timeGerman Speaking Customer Service Representative OpportunityWe are seeking a highly skilled and multilingual customer service representative to join our team at Language Matters. As a German speaking customer service representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving...
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London, Greater London, United Kingdom Language Matters Full timeAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team at Language Matters in Watford. As a German speaking customer support professional, you will be responsible for managing customer orders, responding to inquiries, and ensuring seamless communication with clients.Key ResponsibilitiesProcess sales...
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London, Greater London, United Kingdom Language Matters Full timeAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team at Language Matters in Watford. As a German speaking customer support professional, you will be responsible for managing customer orders, responding to inquiries, and ensuring seamless communication with clients.Key ResponsibilitiesProcess sales...
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