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New Account Manager, Amazon
2 months ago
Your role will be centered on driving new business acquisition through a multi-faceted approach. You will be responsible for generating a pipeline of promising new seller leads through prospecting, outreach, and other lead generation strategies. You will play a critical role in supporting the successful launch of new sellers, guiding them through the onboarding process and ensuring they are able to efficiently make their diverse product offerings available to millions of Amazon customers. You will also serve as an Account Manager, building strong relationships with your assigned seller accounts, providing guidance and troubleshooting assistance as needed, while also helping them grow their presence and sales on the marketplace by identifying opportunities to optimize their operations. Importantly, you will also capture valuable feedback from sellers and funnel that into identifying ways Amazon can enhance its products, services and tools to better support all third-party sellers.
This multifaceted role requires a unique blend of business development, account management, and customer advocacy skills.
Key job responsibilities
1. Identify, prospect and recruit high-potential sellers to Amazon, via phone or email
2. Effectively prioritize and lead a pipeline of sellers to consistently meet/exceed quarterly targets
3. Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success on Amazon
4. Work closely with new sellers, educating them about Amazon’s high standards of Delivery and Customer Experience
5. Enable sellers to learn and master Amazon's tools and systems so they may become self-sufficient in handling their catalog, inventory and sales performance
6. Learn and understand the specificities of the Fashion category to spot popular brands, trends, seasonal items to best tailor your pitch
7. Track and report business development results, analyze data, interpret reports and information for your portfolio of sellers
8. Prioritize your time optimally to achieve your targets in a results oriented environment
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalentPREFERRED QUALIFICATIONS
- Knowledge of procurement and source to pay methods at small and medium businesses- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent