Bereavement admin Coordinator

1 month ago

Sheffield, United Kingdom Sheffield Children’s NHS Foundation Trust Full time

Job summary

A new exciting opportunity has arisen within Sheffield Children's NHS Foundation Trust to work as a Bereavement coordinator within our newly established bereavement service.

You will liaise closely with the clinical teams (nursing and medical)to ensure bereaved family members receive timely and appropriate appointments according to the bereavement care pathway.

You will provide administrative support to the new Bereavement nurse, as well as being the initial contact point for bereaved families, with the expectation that you will deal with any enquires with empathy and compassion and signpost where appropriate in a timely manner.

You will be a compassionate, accountable individual who treats all colleagues, patients and their families with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.

Main duties of the job

Organise and schedule bereavement support sessions, meetings, and memorial services for individuals and families.Collaborate with colleagues across the Trust to ensure coordinated and responsive bereavement support.Maintain accurate records of participant information, support session attendance, and interactions, ensuring confidentiality and administrative tasks related to bereavement support programs, including documentation, record-keeping, and data entry.Provide information and resources to individuals seeking bereavement support, offering guidance on available services, counselling options, and community resources.Facilitate referrals to appropriate support services or external agencies as as a compassionate point of contact for bereaved individuals and families, offering empathetic assistance and emotional support and practical assistance to bereaved individuals, including listening to their concerns, addressing their needs, and offering comfort during their time of grief.Contribute to the development and enhancement of bereavement support programs within the hospital, providing input on program initiatives, resources, and improvements.

About us

Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."

Outstanding patient care Brilliant place to work Leader in children's health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

Job description

Job responsibilities

Please see the attached job description and person specification for an overview of the main duties of this role.

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager:

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

Compassion leading by kindness and showing empathy, understanding and respect Accountability striving to do the right thing and owning responsibility Respect value differences, tackling inequality and fostering a culture of inclusion Excellence delivering a high-quality standard of care Person Specification

Qualifications and Training

Essential

GCSE grade C or above (or equivalent). Knowledge of a range of IT areas, formal training or experience to diploma level or equivalent.

Desirable

Higher IT qualifications. A level standard qualification

Experience

Essential

NHS operational experience Working knowledge of hospital systems (EDMS/CAREFLOW) Ability to use information to effectively support the improvement of performance and service delivery

Desirable

Experience of managing information, sharing and analysing data Knowledge of medical terminology

Knowledge and skills

Essential

Evidence of excellent organisational skills, prioritisation and communication skills Experience of being able to work as part of a team, whilst being able to work independently Comprehensive knowledge of Microsoft Office and ability to use Excel spreadsheets and pivot tables

Personal Attributes

Essential

Able to demonstrate enthusiasm and commitment Ability to communicate effectively - both oral and written Excellent interpersonal skills Ability to ask for help and guidance Ability to work under pressure and prioritise work of self and others whilst working to tight and conflicting deadlines Demonstrable attention to detail Ability to problem solve and use initiative Able to travel to other hospital sites on occasion

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