Community Administrator

1 month ago


BarrowinFurness, United Kingdom University Hospitals of Morecambe Bay NHS Trust Full time

Job summary

We have an exciting opportunity for a motivated Band 3 administrator to join our dedicated, friendly, caring and supportive Diabetes Specialist Team within the Integrated Community Care Group. The role is a 15-hour permanent position, based on the Furness General Hospital site, Barrow-in-Furness. Working days would be a Thursday and Friday with the expectation or providing alternative day as per service cover need.

The role will include all general administrative tasks to support the Diabetes Specialist Team. You will be able to work as an effective team member, demonstrate effective communications skills both written and verbal and support the team in the delivery of patient focused care. Previous appointment booking experience together with knowledge of the EMIS system an advantage.

Main duties of the job

JOB SUMMARY

Provide a full administration & secretarial service to the Community Nursing Team . This involves IT work, note preparation, taking minutes, attending meetings, inputting patient data, preparing spreadsheets and audit information under guidance of the team lead, archiving patient notes, photocopying, scanning, designing and preparing templates/posters/information leaflets. Be main point of contact for patients/relatives/carers and other health care professionals, take messages, give information and non-clinical advice, and signpost callers as appropriate.

About us

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Job description

Job responsibilities

MAIN DUTIES

1. Provide general administrative support to team. This involves IT work, note/file preparation, inputting patient data, attending meetings, taking minutes. Preparing spreadsheets and audit information under guidance of the team lead, archiving patient notes, photocopying, scanning, designing and preparing templates/posters/information leaflets. Be main point of call for patients/relatives/carers and other health care professionals; take messages, signpost callers for non-clinical advice as appropriate ensuring adherence to Caldecott guidelines. Communication via phone with service users and families in a compassionate and empathic but assertive manner as appropriate.

2. Make appointments, liaising with the District Nursing Team members as appropriate to ensure effective use of clinical time

3. Respond appropriately to enquiries from service users, NHS services, outside agencies - referring to other members of the team when necessary. It is necessary for this task to be undertaken timely and accurately to ensure best patient care is provided.

4. To administer the General Domiciliary Care process for patients. This involves completion of appropriate documentation, liaison with care agencies to establish care package availability, ensuring all information is uploaded to the portal

5. To ensure all administrative processes following an RIP are undertaken ensuring standard operating procedures are followed in a timely manner

6. Ensure adequate nursing supplies and stationery stocks are available for teams including preparation and printing of relevant templates and forms.

7. Ordering medical equipment under guidance of team lead ensuring all new and disposed items are recorded appropriately on the medical devices register. Arrange for servicing and training for equipment as instructed by the Team Lead. Ordering patient equipment via the Cambels system under guidance of the team lead

8. Use a variety of IT packages for various tasks including inputting patient and other performance data into information systems

9. Work across other sites as required Clinics and practices that form part of identified workload

10. Support a range of meetings preparing agendas and taking notes/minutes Ensuring these are typed up in a timely manner

11. Collect patient and staff feedback, comments and complaints and forward onto Patient Experience Team as appropriate

12. Collect/distribute incoming mail/messages

13. Assist the District Nursing Team Lead with team monthly rota and uploading onto EMIS system

14. Provide information to patients regarding district nurse appointments and directing queries to the correct sources.

15. Ensure records are maintained and accurate on EMIS or equivalent patient records systems

16. Produce, receive, archive and reactivate patient records, in accordance with the trusts retention and destruction policy.

17. To liaise with colleagues across the Care Group and provide cover for their teams during periods of leave as necessary

18. Responsible for recording information as requested ie , /external training days etc

19. Have responsibility for ensuring a robust filing system for patient records implementing procedures that ensure clinicians have access to records and information in a timely way

20. To report any security, work environment, or building maintenance/repair issues to appropriate personnel and ensure Health and Safety within the workplace is maintained

21. To maintain good housekeeping standards and ensure a safe working environment for staff and patients

22. Demonstrate systems in place to new office colleagues during induction period

23. Act as a site first aider and fire warden and undertake daily, weekly and monthly fire checks

24. Arrange and book meetings with outside health professionals

25. Calculate annual leave entitlement for team members and keeping a tracker of AL taken throughout the team.

Person Specification

Education and qualfications

Essential

3 GCSE grade C or above to include English or equivalent experience NVQ Level 3 in administration or equivalent qualification or relevant proven experience

Experience

Essential

Experience of computer based information systems in an office environment Ability and experience using Microsoft office and Microsoft 365 Experience of minute taking

Desirable

NHS patient information systems

Skills, abilitly and knowledge

Essential

Experience of working in an office environment Demonstrate accuracy and attention to detail when processing information Good written and oral communication skills Ability to work on own initiative and manage own workload on a daily basis Flexibility - demonstrate the ability to respond positively to change

Desirable

NHS experience

Personal Qualities

Essential

Flexible approach Ability to show compassion and empathy Willingness to undertake personal learning and development Ability to travel to other bases

  • Barrow-In-Furness, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    We have an exciting opportunity for a motivated Band 3 administrator to join our dedicated, friendly, caring and supportive Diabetes Specialist Team within the Integrated Community Care Group. The role is a 15-hour permanent position, based on the Furness General Hospital site, Barrow -in-Furness. Working days would be a Thursday and Friday with the...

  • Administrative Officer

    6 months ago


    Barrow-In-Furness, United Kingdom North West Ambulance Service NHS Trust Full time

    An exciting opportunity has arisen for an Operational Support Administrator to join the team in Morecambe Bay. The postholder will be based in the Furness Area Group with a requirement on occasion to travel and support other sectors, attend meetings and training. The option for remote working may be considered. This is a substantive, full time - 37.50 hours,...


  • Barrow in Furness, United Kingdom Teem Recruitment Full time

    Full time (35 hours per week) Monday to Friday Permanent Our client are a well established company with a Head Office based in Barrow. They are looking to recruit an enthusiastic, innovative, and confident individual during an exciting time of growth and continuous improvement within their Company You will play a crucial role, providing high-level customer...

  • Office Administrator

    7 months ago


    Barrow-In-Furness, United Kingdom Victoria motors Full time

    '''Duties''' - Perform a variety of administrative and clerical tasks to support the smooth operation of the office - Answer phone calls, take messages, and redirect calls as necessary - Greet visitors and direct them to the appropriate person or department - Maintain office supplies and place orders when necessary - Handle incoming and outgoing mail and...


  • Barrow in Furness, United Kingdom CV-Library Full time

    Full time (35 hours per week) Monday to Friday Permanent Our client are a well established company with a Head Office based in Barrow. They are looking to recruit an enthusiastic, innovative, and confident individual during an exciting time of growth and continuous improvement within their Company You will play a crucial role, providing high-level customer...


  • Barrow-in-Furness, United Kingdom Loreto College Full time

    Job Title: Administrative Department LeaderLocated in Hulme, Manchester, we are looking for an experienced professional to join our team as an Administrative Department Leader. This is a full-time, permanent opportunity.About UsLoreto College aims to provide an efficient and effective administrative service as part of its outstanding administrative...


  • Barrow-In-Furness, United Kingdom James Fisher and Sons plc Full time

    **About the Role**: **QSE Compliance Administrator** **Barrow (Hybrid working considered)** **Permanent** **Who we are** James Fisher Shipping Services (JFSS) has unparalleled maritime experience in delivering safe, reliable and cost-effective ship management solutions. As ship owners for more than 170 years, JFSS provides technical vessel and crew...

  • Court Administrator

    1 week ago


    Barrow-in-Furness, United Kingdom Total Staff Services Full time

    Total Staff Services is recruiting on behalf of a specialist solicitor firm based in the Wirral area for an experienced Court of Protection department administrator.This is an excellent opportunity to work with an award-winning firm specialising in mental capacity and mental health law. The role involves providing essential administrative support to senior...


  • Barrow-In-Furness, United Kingdom Lamont Pridmore Full time

    **Part-time Experienced Bookkeeper and Administrator** On behalf of our client, we are looking to recruit a part time experienced bookkeeper and administrator. This is a great opportunity to become part of a great team and to develop in a progressive, friendly, client-focused firm. Working Hours: Days and times to be agreed. Location: Barrow in...

  • Finance Administrator

    6 months ago


    Barrow-In-Furness, United Kingdom Furness College Full time

    Located on the edge of the Lake District, Furness College is the largest FE College in Cumbria offering an extensive range of courses with a particular emphasis on technical learning, apprenticeships and Higher Education, in addition to the broadest A’ level offer in Cumbria. We are a community of staff dedicated to creating a positive and inclusive...

  • Mortgage Administrator

    6 months ago


    Barrow-In-Furness, United Kingdom Kura Financial Ltd Full time

    **Part Time Mortgage Administrator (Hybrid Role)** Do you love helping people? If so you might be just what we are looking for! Due to recent growth we are looking to expand our team and welcome a Mortgage Administrator. **About us**: At Kura we are a small, dedicated and passionate team who love helping our clients. Not only on the road to home ownership...


  • Barrow-in-Furness, United Kingdom Total Staff Services Full time

    Total Staff Services are recruiting for an Administrative Support Officer to join their Court of Protection team based in the Wirral area.As an experienced administrative professional, you will provide vital support to senior solicitors, ensuring the smooth operation of court cases and maintaining accurate records. This is an excellent opportunity to work...

  • Icc Administrator

    7 months ago


    Barrow-In-Furness, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    We are looking for a highly motivated, enthusiastic and skilled administrator to join our busy team. You should have significant proven experience with excellent organisational and communication skills. You will be a wiz with IT including spreadsheets and be confident in data extraction and excel supported data manipulation. This is a great opportunity to...


  • Barrow-In-Furness, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    An opportunity has arisen to join the Occupational Health and Wellbeing Team at the University Hospitals of Morecambe Bay NHS Trust (UHMBT) as an Occupational Health Senior Administrator; the post is permanent 22.5 Hours, primarily based at Furness General Hospital. The post holders will be working and supporting an experienced administrative team and will...


  • Barrow in Furness, United Kingdom CV-Library Full time

    Front of House Administrator (Technical Coordinator) 6 Months Barrow - Portland Walk £16.50p/hr PAYE + Holidays Inside IR35 I am looking for a customer focused Front of House Administrator to work in a busy Recruitment Hub with a strong administrative background for BAE Systems in Barrow-in-Furness. This role is a part-time role working...


  • Barrow-In-Furness, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    Would you like to be part of a Team ensuring high standards of cleanliness are achieved for patients, visitors and staff? Are you passionate about a service delivery and keen to develop in a role within a support setting. Do you want to go home at the end of your shift knowing you helped make your local hospital a great place to be cared for? If you have...

  • Business Administrator

    2 months ago


    Barrow-in-Furness, United Kingdom HAYS Full time

    Temporary Business Administrator - Maternity cover (3-months) Your new company My client is an industry-leading provider that specialises in delivering innovative and customised services to a range of industries. They have a strong focus on mechanical, electrical, and instrumentation projects, offering end-to-end solutions from design and installation to...


  • Barrow-In-Furness, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

    An exciting opportunity has arisen for a dynamic, organised and motivated person to join the Radiology team at FGH as a Administrator Team Leader. The successful applicant will be responsible for the day-to-day supervision of the Radiology Administration and Appointments Hub team and ensure the team produce work of a high standard and are able to meet...


  • Barrow, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

    About Us North Cumbria Integrated Care NHS Foundation Trust provides high-quality healthcare services to the population of North Cumbria. We are committed to delivering outstanding patient care and improving health outcomes through our innovative and evidence-based approaches.Job Description We are seeking an experienced Administrative Assistant - Community...


  • Barrow-In-Furness, United Kingdom Furness College Full time

    Located on the edge of the Lake District, Furness College is the largest FE College in Cumbria offering an extensive range of courses with a particular emphasis on technical learning, apprenticeships and Higher Education, in addition to the broadest A’ level offer in Cumbria. We are a community of staff dedicated to creating a positive and inclusive...