AV Field Service Engineer- Midlands
3 weeks ago
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, representing proAV, taking full responsibility for maintaining high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s.
You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution is to Client satisfaction, ensuring the commercial impact of the account is upheld. You shall be responsible for the management of and timely updating of fault tickets.
This is an exciting opportunity for an exceptional, experienced AV Field Service Technician to join an established operation with scope to drive and enhance the service at every opportunity.
Experience and seniority of the position will be reflected by the remuneration and benefits package.
Key Responsibilities
Field service engineering work as required Onsite Service Engineering covering client sites as required Travelling to Client sites (including European travel if required) Site and event coordination and support Preventative Maintenance calls as required Rotation of client sites as required Site surveys Small works installations, including handover to Client Working any rotational shift basis as required Administration necessary to support engineering roleDesirable skills
Technically proficient in AV / VC / UC technologies Able to manage Client communications and escalations Calm under pressure Ability to take responsibility Ability to multi task and prioritise Excellent communicator on both telephone and email Meticulous attention to detail Organised Flexible approach-
M&E AV Design Trainee
3 weeks ago
Egham, United Kingdom proAV Limited Full timeAbout The Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Working as an M&E Design Trainee you will have the opportunity to work alongside and learn from our skilled Design Team on some of the most technically challenging and diverse AV Projects...
-
M&E AV Design Trainee
3 weeks ago
Egham, United Kingdom Concept Full timeM&E AV Design Trainee Location: Egham - Salary: £23,500 Contact: To apply for this vacancy, please send an email to: brenda.spink@concept-ltd.co.uk with your name, contact telephone number and attach the latest copy of your CV. M&E AV Design Trainee Egham/Staines salary £23,500 A leading global audio visual...
-
Global Service Desk Junior VNOC Engineer
3 weeks ago
Egham, United Kingdom proAV Limited Full timeAbout The Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Global Service Desk Junior VNOC Engineer to be a key part of our Egham team, representing proAV, taking full responsibility for maintaining high...
-
AV Account Manager Sales
3 weeks ago
Egham, United Kingdom Concept Full timeAV Account Manager Sales Location: Egham - Salary: £65,000 Contact: To apply for this vacancy, please send an email to: brenda.spink@concept-ltd.co.uk with your name, contact telephone number and attach the latest copy of your CV. AV Account Manager Sales Egham/Staines salary Circa £65,000 An exciting opportunity has...
-
AV Account Manager Sales
3 weeks ago
Egham, United Kingdom Concept Full timeUNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment AV Account Manager Sales Egham/Staines salary Circa £65,000 An exciting opportunity has arisen for an audio-visual Account Manager to join our team, delivering globally consistent and supportable technology solutions and services to key customers all around the world. Reporting...
-
AV Account Manager Sales
3 weeks ago
Egham, United Kingdom Concept Full timeUNDERSTANDING, SERVICE, TRUST3 Words that Guarantee Results in RecruitmentAV Account Manager SalesEgham/Staines salary Circa £65,000An exciting opportunity has arisen for an audio-visual Account Manager to join our team, delivering globally consistent and supportable technology solutions and services to key customers all around the world.Reporting to the...
-
Applications Engineer UK
3 weeks ago
Egham, United Kingdom QSC Full timeOverview QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration and meeting experiences for our customers and partners around the world. A globally...
-
Customer Service Agent
3 weeks ago
Egham, United Kingdom proAV Limited Full timeAbout The Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service...
-
AV Account Manager Sales
3 weeks ago
Egham, United Kingdom Concept Full timeUNDERSTANDING, SERVICE, TRUST3 Words that Guarantee Results in Recruitment AV Account Manager SalesEgham/Staines salary Circa £65,000An exciting opportunity has arisen for an audio-visual Account Manager...
-
Customer Service Resource Coordinator
3 weeks ago
Egham, United Kingdom proAV Limited Full timeAbout The Role Role Overview The role is responsible for managing the Field Service Engineers (FSE’s) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the...
-
Project Administrator
4 weeks ago
Egham, United Kingdom ProAV Full time**About The Role** Role Overview The main purpose of the role is to is to assist in the project delivery function from back office including specific administration, planning, scheduling and coordination tasks. Under the guidance of the Regional Engineer Operational Manager and other Senior Management, you will assist in the BAU project delivery for the...
-
Project Administrator
4 weeks ago
Egham, United Kingdom ProAV Full time**About The Role** The main purpose of the role is to is to assist in the project delivery function from back office including specific administration, planning, scheduling and coordination tasks. Under the guidance of the Regional Engineer Operational Manager and other Senior Management, you will assist in the BAU project delivery for the Birmingham office...
-
AV Account Manager Sales
4 weeks ago
Egham, Surrey, United Kingdom Concept Full timeUNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment AV Account Manager Sales Egham/Staines salary Circa £45,000 An exciting opportunity has arisen for an audio-visual Account Manager to join our team, delivering globally consistent and supportable technology solutions and services to key customers all around the world. Reporting...
-
Software Solutions Officer
4 weeks ago
Egham, United Kingdom ProAV Full time**About The Role** The main purpose of the role is to assist in the management, development and growth of the business. The company want to further develop the strategy specifically around the delivery of enhanced service-based solutions to ensure continued growth and alignment with current & future market trends The role requires analysis of technologies,...
-
Commissioning Engineer
3 weeks ago
Egham, United Kingdom proAV Limited Full timeAbout The Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Commissioning Engineer to be a key part of our Egham team, representing proAV, taking full responsibility for commissioning services for installed...
-
Purchase Ledger Clerk
4 weeks ago
Egham, United Kingdom ProAV Full time**About The Role** The Key Objectives are dealing with all aspects of business to Purchase Ledger and assisting with the smooth running of the Accounts department in accordance with the below responsibilities. **Key Responsibilities** - Receive, match and code purchase ledger invoices to PO’s and GRN’s and enter onto accounting system (SAP) once...
-
Field Care Supervisor for Spelthorne
4 weeks ago
Egham, United Kingdom Caremark Full time**Location**: Egham, Surrey **Salary**: **Hours**: 40 You will be responsible for implementing field based quality control systems and providing support to all Care Assistants within a defined area. **Principal responsibilities**: - Support and manage a team of Care & Support Workers - To be on-call in case of emergency - To maintain close liaison with...
-
Procurement Administrator
3 weeks ago
Egham, United Kingdom proAV Limited Full timeAbout The Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a Procurement Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for supporting the buyer and PM (client) with the...
-
Senior Account Director
4 weeks ago
Egham, Surrey, United Kingdom Concept Full timeUNDERSTANDING, SERVICE, TRUST AV Account Manager Sales An exciting opportunity has arisen for an audio-visual Account Manager to join our team, delivering globally consistent and supportable technology solutions and services to key customers all around the world. Reporting to the Senior Business Manager, and using an end-to end consultative approach,...
-
Senior Account Director
2 days ago
Egham, Surrey, United Kingdom Concept Full timeUNDERSTANDING, SERVICE, TRUST AV Account Manager Sales An exciting opportunity has arisen for an audio-visual Account Manager to join our team, delivering globally consistent and supportable technology solutions and services to key customers all around the world. Reporting to the Senior Business Manager, and using an end-to end consultative approach,...