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Chapter Lead

4 months ago


London, United Kingdom Direct Line Group Full time

About Us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

We’ve now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we’re going to see a refreshed strategy to drive value for our customers, colleagues and shareholders.

What you'll do:

Whilst we've made progress following builds and transformation of core data assets, ranging from cloud data lake, domain data marts , data visualisation and data science platforms we know there's still more we can do.

You will be part of shaping of our future from within the Data Chapter as a Chapter Lead. The craft focus areas are Data Analytics and Business Intelligence.

This hands-on leadership role within the Data Chapter is responsible for delivering insights, advancing our data strategy, promoting domain-driven and self-serve principles, and furthering people development.

Be an ambassador of the Data Chapter and promoting the data strategy, data skills and best practices Work with peers and your team to translate outcomes into relevant insights, promoting self-service and ensuring outstanding results in use of products and solutions Utilize BI tools to create and manage reports, dashboards, and analytics solutions. Understand how data informs business strategy and combining that with data expertise to deliver new insights and incremental value Participate in the selection and implementation of tools, software and best practices to support strategic goals Be an advocate of data governance and ethical use of data and building trust with partners Be a role model for DLG behaviours, feedback culture and continuous improvement You will also lead a team of data domain experts Working with the people in your team, you will also manage resources, mentor and create motivated and engaged teams

What you'll need:

Provide expertise on future direction, informed by with commercial knowledge Leadership capability that is empowering and empathetic. In particular, understanding to the DLG Behaviours (e.g. being curious, empowering teams, building trust and encouraging simplicity) 5+ years of data analysis, digital analytics, data visualisation experience and experience using preferably AWS Quick sight, Tableau, Power BI Experience with ETL, SQL and data modelling concepts Understanding of Agile in principles and practices and tools like Jira and Confluence End-to-end mindset with equal focus on delivery and operational aspects 2+ years of experience with people and craft leadership, supporting people on their growth journeys. Curiosity to experiment and improve, whilst staying aligned on outcomes To embrace a culture of feedback, with the goal of continuous improvement of self and others An interest in staying abreast with, and understanding new technologies as the landscape changes over time Demonstrate confidence in communications with senior-level management Excel in a high demand environment, working on multiple tasks in parallel

Who you’ll be working with:

As a direct report to the Data Chapter Area Lead within the Rescue tribe, you will collaborate closely with Rescue value stream leads, product owners, and other data chapters.

Ways of Working

Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. When you'll be in the office depends on your role and team, but most colleagues spend 2 days a week in the office. For more information about our flexible working approach click here. 

Read our flexible working approach

Benefits  

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role:

9% employer contributed pension - regardless of whether you contribute into your pension or not Eligibility for a competitive annual bonus - dependent on business and personal performance 25 days annual leave - plus the option to buy or sell up to 5 days 50% off home, motor and pet insurance Free travel insurance and free Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback on everyday shopping needs

Life at Direct Line Group 

Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work. We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. 

We’ve been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future. And after 40 years of innovation, we’re still leading the way. Our vision is a world where insurance is personal, inclusive and a force for good. And, with a business full of brilliant individuals working together to be brilliant for customers every single day, our goal is well within reach.