![LGH Hotels Management](https://media.trabajo.org/img/noimg.jpg)
Front Office
2 months ago
The Opportunity
We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience.
Responsibilities:
Provide exceptional customer service to all guests, including check-in, check-out, and responding to inquiries Handle guest requests and concerns promptly and efficiently, ensuring guest satisfaction Answer phone calls and emails, take reservations, and manage guest information Assist with administrative tasks such as billing, record-keeping, and report generation Work closely with other hotel departments to ensure a smooth operation and guest experienceBenefits
Our enviable employee discounts on bedroom rates across our best western hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parkingIdeal Candidate
Previous experience in a customer-facing role, ideally in a hotel or hospitality environment Strong communication and interpersonal skills, with a friendly and welcoming personality Ability to multitask and work in a fast-paced environment Familiarity with computer systems and software, including reservation and property management systems Flexible availability, including weekends and holidaysIf you are a team player with a passion for hospitality and excellent customer service skills, we would love to hear from you.
Hotel
With dramatic seafront views, nothing gets much better than Bournemouth Carlton Hotel, which is part of the Signature Collection By Best Western.
The hotel is right in the heart of town, so when you can tear your eyes away from the beautiful view, then we’re also walking distance to the town centre, to popular attractions such as Bournemouth Oceanarium, BH2 Leisure Complex and Bournemouth International Centre – a hotspot for major conferences and exhibitions.
The property has 76 bedrooms including 16 family bedrooms, including 16 sea view bedrooms. The hotel also has 18 one- and two-bedroom timeshare apartments. Event rooms for wedding parties up to 200, with private gardens and terrace.
The Grill menu is bursting full of feel-good comfort foods, healthy and gluten-sensitive options
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
-
Front Office Manager
6 days ago
Bournemouth, Bournemouth, United Kingdom Bournemouth Carlton Hotel, Signature Collection By Best Western Full timeJob OpportunityWe are seeking a highly motivated and experienced Front Office Manager to join our team at Bournemouth Carlton Hotel, Signature Collection By Best Western.About the RoleAs a Front Office Manager, you will be responsible for leading the front office team and ensuring that our guests receive exceptional service and a smooth arrival...
-
Front Office Coordinator
3 weeks ago
Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full timeLocated in a stunning environment, this resort-style establishment offers an exceptional experience for both guests and staff. With its own championship golf course, picturesque streams for fishing, and a dining venue that highlights local produce, Grupo Mantra stands out as a premier destination for conferences and a vibrant workplace. Are you dedicated to...
-
Front Office Coordinator
3 weeks ago
Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full timeLocated in a stunning environment, this resort-style hotel offers a unique blend of leisure and professional opportunities. With its own championship golf course, picturesque streams for fishing, and a dining venue that showcases local produce, Grupo Mantra is an ideal setting for conferences and a rewarding workplace. Are you dedicated to providing...
-
Front of House Manager
3 weeks ago
Bournemouth, United Kingdom LGH Hotels Management Full timeThe Opportunity We are seeking a highly motivated and experienced Front Office Manager to lead our hotel's Front Office team. As a Front Office Manager, you will be responsible for ensuring our guests receive exceptional service from check-in to check-out. You will oversee the daily operations of the Front Office, which includes Reception, Reservations,...
-
Front Office Team Member
7 hours ago
Bournemouth, Bournemouth, United Kingdom LGH Hotels Management Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience.Key ResponsibilitiesProvide exceptional customer service to all guests, including check-in, check-out,...
-
KYC Compliance Officer
1 day ago
Bournemouth, Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full timeAbout the RoleWe are seeking a highly skilled Middle Office Associate to join our Front Office team at JP Morgan Chase Bank, National Association. As a key member of our team, you will be responsible for facilitating the onboarding process for new customers, handling additional business requests, and renewing existing customer records.Key...
-
Bournemouth, United Kingdom Bournemouth Carlton Hotel, Signature Collection By Best Western Full timeAssistant Hospitality Service Manager – Front Office Bournemouth Carlton Hotel, Signature Collection By Best Western The OpportunityAs part of our front office management team, you will be the first contact for many of our guests that arrive at our hotels.YOUR focus will be making sure the team is responsible for...
-
Bournemouth, United Kingdom LGH Hotels Management Full timeThe Opportunity As part of our front office management team, you will be the first contact for many of our guests that arrive at our hotels. YOUR focus will be making sure the team is responsible for greeting our guests and ensuring their arrival experience is smooth and effectively managed. YOU will motivate the team through a positive and engaging...
-
Front Office Associate
3 months ago
Bournemouth, United Kingdom Marriott International, Inc Full time**Job Number** 23149908 **Job Category** Rooms & Guest Services Operations **Location** Bournemouth Highcliff Marriott Hotel, 105 St. Michael's Road, Bournemouth, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Edging the beachfront, The Bournemouth Highcliff...
-
Front Office/Guest Experience Expert 40 HOURS
1 month ago
Bournemouth, United Kingdom Marriott International Full timeJob Number 24134244Job Category Rooms & Guest Services OperationsLocation Bournemouth Highcliff Marriott Hotel, 105 St. Michael's Road, Bournemouth, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWe are looking for a Front Desk Receptionist to join our Front Office Team. As the Front Desk...
-
Front Office/Guest Experience Expert 40 HOURS
1 month ago
Bournemouth, Bournemouth, United Kingdom Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Bournemouth Highcliff Marriott Hotel, 105 St. Michael's Road, Bournemouth, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWe are looking for a Front Desk Receptionist to join our Front Office Team. As the Front Desk...
-
Front Desk Coordinator
1 day ago
Bournemouth, Bournemouth, United Kingdom Dorset Private GP Full timeWe are seeking a highly organized and detail-oriented individual to join our team at Dorset Private GP as a Reception and Administrative Assistant. The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting the administrative functions of our private GP and Nurse appointments.Key...
-
Front End Developer Midweight
2 months ago
Bournemouth, United Kingdom Cold Banana Full timeWe are an award-winning company, still just 7 years old, but growing with over 30 full time staff, who all want to develop great technology for us to use. Our work involves charities, financial institutions and the public services. We are proud to be part of the evolution of what we use on a daily basis online for the better. We're a company that truly...
-
Front Office/Guest Experience Expert
3 weeks ago
Bournemouth, Bournemouth, United Kingdom Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Bournemouth Highcliff Marriott Hotel, 105 St. Michael's Road, Bournemouth, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARY We are looking for a Front Desk Receptionist to cover 6 months maternity leave at The...
-
Front Office/Guest Experience Expert
1 month ago
Bournemouth, Bournemouth, United Kingdom Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Bournemouth Highcliff Marriott Hotel, 105 St. Michael's Road, Bournemouth, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYWe are looking for a Front Desk Receptionist to cover 6 months maternity leave at The Bournemouth Highcliff...
-
Housing Officer
3 months ago
Bournemouth, United Kingdom Row london construction Full timeLocation for working will be a mix of office and home and therefore successful applicant will need to able to get to a location within BCP Homes Bournemouth neighborhood in 30 minutes. Housing Officer Job Summary: To be a member of the Housing Office team ensuring that a high quality service is delivered to the customer in accordance with the...
-
WKO Client Office Middle Office Associate
3 weeks ago
Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full timeJob DescriptionAre you interested in developing news skills in an inclusive and fast growing team?As a KYC Middle Office Associate, you will act as a single point of contact and subject matter expert (SME) for onboarding new customers, incremental business requests and renewals of our existing customer KYC records. You will be aligned to a designated Front...
-
WKO Client Office Middle Office Associate
2 weeks ago
Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full timeJob DescriptionAre you interested in developing news skills in an inclusive and fast growing team?As a KYC Middle Office Associate within our Front Office team, you will serve as the primary contact and expert on onboarding new customers, handling additional business requests, and renewing existing customer KYC records. Your role will involve facilitating...
-
Social Housing Offices
3 months ago
Bournemouth, United Kingdom PERFECT MOSSION LIMITED Full timeLocation for working will be a mix of office and home and therefore successful applicant will need to able to get to a location within BCP Homes Bournemouth neighborhood in 30 minutes. **Housing Officer** Job Summary: To be a member of the Housing Office team ensuring that a high quality service is delivered to the customer in accordance with the...
-
Security Officer
4 weeks ago
Bournemouth, United Kingdom 4Com Plc Full timeWe are 4Com; an award winning, market leading telecoms company that are currently going through an exciting period of growth. We are seeking an experienced Security Officer to provide security services including mobile activities for the organisation. As a Security Officer you will also be responsible for ensuring the safety and security of people, the...