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Senior receptionist/Admin GP Surgery

3 months ago

Romford, United Kingdom Chase Cross Medical Centre Full time

Job summary

The role is ideal for someone who is reliable, flexible, a team player and loves working with the public.Proficient with EMIS and all aspects of General Practice Reception. The role will be to oversee the reception and be the person of contact for other staff members.

Main duties of the job

Main duties are answering the phones, booking in patients, administering repeat prescriptions and dealing with all types of queries etc. Overseeing the smooth running of reception and liaising with the Practice Manager when necessary. Reliable, efficient, and flexible. Keeping waiting and reception areas tidy Awareness and monitoring of patient flow in waiting rooms Prioritise workload

Patient care is paramount and the candidate would need to be caring along with efficient. We use Emis Web and the candidate would also need to be able to be confident in Windows.

About us

We are a busy surgery with 7500 patients. We have 2 partners and 3 locum GP's. We have 9 reception/admin staff. Located in Collier Row, North Romford amongst the shops and cafes

Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Please see previous description.

Person Specification

Experience

Essential

Experience in working with Emis Web clinical system Knowledge of Windows

Desirable

Experience of working in primary care