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Assistant Practice Manager
2 months ago
About Central Park Surgery
Central Park Surgery is an NHS organisation with a stable clinical team of 2 partners, 1 salaried GP, nurses, and HCA. We have a proactive approach reflected in our achievements and engagement in Havering North Primary Care Network.
Job Summary
We are currently looking to recruit an Assistant Practice Manager on a permanent contract to work Monday to Friday. The successful candidate will work alongside the Practice Manager and the practice team to provide a service to registered patients.
Key Responsibilities
- Ensure the smooth running of the reception team during practice opening times.
- Work with the Practice Manager to provide a service to registered patients.
- Experience in Primary Care and knowledge of Emis is essential.
Person Specification
- Essential
- Primary care experience - Experience of working within a primary care environment, preferably a GP Practice. Experience of working with Clinical systems, preferably Emis.
- Scope to Act - Proven ability to work under own initiative, proactively identify potential challenges and opportunities, and prepare action plans to address them.
- Organisational Skills - Experience of managing staff rotas, preparing reports for senior management, running searches to support contract reporting requirements.
- Role Complexity - Experience of working with multi-disciplinary teams and patient engagement.
- Service Development / Implementation - Experience of delivering against work plans as identified by senior management and ability to identify challenges if they occur.
- Communication/Influencing - Experience of working with junior and senior staff and ability to engage with both staff and patients.
- Experience of managing difficult situations and complaints management.
- Desirable
- Decision Making - Experience of working to an agreed set of targets and work flexibly to adapt to changing demands.
- Knowledge/Capability - Experience of managing staff rotas, preparing reports for senior management, running searches to support contract reporting requirements.
- Budgetary Responsibility - An understanding of effective rota management to ensure delivery of the service within a set budget.
- Staff Management - People management skills with experience in staff appraisal and performance management.
Qualifications
- Essential
- GCSE or NVQ Level 3 or equivalent experience or above.
- Primary Care experience.
- Desirable
- Experience of managing a reception team.
