PCN General Practice Assistant

4 weeks ago

Romford, Greater London, United Kingdom Havering Health Ltd Full time

About the Role

Havering Health Ltd is seeking a highly skilled and motivated General Practice Assistant to join our team at Havering Liberty Primary Care Network. As a General Practice Assistant, you will play a vital role in supporting the streamlining of clinics, performing routine administration and clinical tasks, and providing the GP with greater capacity to focus on patient care.

Key Responsibilities

  • Sorting and prioritizing clinical post
  • Signposting patients to other healthcare professionals
  • Extracting information from clinical letters and adding notes
  • Dealing with routine clinical post, including DNA letters and 2WW
  • Arranging appointments, referrals, and follow-up appointments
  • Preparing patients for GP appointments, taking brief histories, and basic readings
  • Dipping urine, taking blood pressure, ECGs, and phlebotomy
  • Completing basic forms for GP approval
  • Explaining treatment procedures to patients and arranging follow-up appointments
  • Supporting the GP with immunisations and wound care

Person Specification

  • Strong verbal and written communication skills
  • Ability to complete forms and reports
  • Organisational skills, including planning, prioritising, and time management
  • Understanding of information handling requirements in health and social care settings
  • Ability to work within limits of competence and seek advice when needed
  • Professional and compassionate attitude to patient care
  • Ability to remain diplomatic when dealing with sensitive matters

Training and Support

The GPA role offers significant opportunities for learning and professional development. You will have a GP mentor and will embark on a 6-9 month self-directed learning programme. Protected learning time will be provided for self-learning and mentor supervision.

About Us

Havering Health Ltd is a collaborative healthcare network of five General Practices serving the population of Upminster and Hornchurch. We are committed to providing accessible, patient-centred, and high-quality primary care services that promote the health and well-being of our community and workforce.

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