Patient Experience Midwife

2 weeks ago

London, United Kingdom Barts Health NHS Trust Full time

Job overview

Are you dynamic, innovative, with a strong desire and passion for improving patient and family experience within out maternity services? An exciting opportunity has arisen for a lead midwife for patient experience here at Newham University Hospital. The role includes responsibility for professional direction of all aspects of the women experience across our maternity services ensuring optimum standards are maintained.

Main duties of the job

We are looking for a senior midwife with a minimum of 3 years post registration experience as a band 6 midwife with recent intrapartum, antepartum and postpartum experience, to ensure efficient management and coordination of women and their families as they move through our service. You will ensure quality improvements and safe care for women and their family, support matrons in leading and achieving good working environment for women and families. The post holder will be an ambassador for Patient Experience providing expertise, advice, education, and support and ensure improvements are delivered effectively.

Although this role is based at Newham hospital it also involves facilitating teaching at our sister sites within Barts health.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Person specification

Qualifications

Essential criteria

Registered Midwife with minimum 3 years experience as a practicing band 6 Requires NMC registration on relevant part of register Professional knowledge acquired through Midwifery training to Degree Level or equivalent skills, knowledge and experience Mentorship course or equivalent teaching experience

Desirable criteria

Experience of clinical audit and presentation RCA Training Leadership/Management qualification

Experience & Knowledge

Essential criteria

Significant experience as a practising midwife Experience of dealing with patient concerns Knowledge of clinical governance as a theory and in practice Knowledge of Datix System Experience in people management and improving the patient experience Mentoring experience Decision making ability Experience of report writing

Desirable criteria

Experience in co-ordination, chairing and administration of meetings Experience of stakeholder and partnership working Experience of writing complaints responses

Skills

Essential criteria

Evidence of experience of conflict resolution Experience of identifying and interpreting national policy Excellent communication and interpersonal relationship skills Advanced IT skills Ability to maintain a spreadsheet/ database and develop action plans Good team worker ability, autonomous practitioner Proven teaching skills Proven oral and written communication skills Able to prioritise and meet deadlines Demonstrate the ability to compile complex written information Demonstrates awareness of NHS reports and recommendations and ability to adapt service development/provision accordingly Has understanding of current NHS issues and initiatives around patient and staff experience

Desirable criteria

Able to implement change

Other

Essential criteria

Sufficient experience to fulfil the requirements of the job with any aids and adaptations

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