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Regional Sales Manager
4 months ago
Responsibilities:
Ensuring maximum margin and revenue growth for the region Achieve quarterly regional targets and support overall sales growth Managing, mentoring and training support staff Ensuring top service levels are maintained for Gold/Silver/Bronze customers Offering top of the line after-sales support and dispute resolution Maintain the shortest turnaround time for answering inquiries (target is under 4 hours) Resolve customer disputes Processing quotations and sales orders Keeping a tab on all open orders and ensuring on time delivery Ensuring feedback for all quotes not translated to orders Upselling customers with bulk orders, consignment options and long term contracts Support other departments by providing vital feedback on regional requirements Stay up-to-date with new products and features Maintain and update sales and customer records Keep up to date with competition and implement strategies to counter them Maintain cordial relations with top customers and visit them when required Ensuring cross departmental harmonisation Report regional performance, issues, forecasts and any strategies being implemented to make the desk more efficient Assist the Head of Sales on various issues as and when required Support the AOG desk when required Implement strategies to successfully diversify customer portfolios to new product families Working out of office hours to support the region if required to do soBasic Qualifications:
BSc/BA in Quality Management, Business Administration, Aerospace Engineering or vocational qualification, as Industriemechaniker (m/f/d), Staatliche geprüfter Techniker (m/f/d) Proven experience in managing people Ideally with a Bachelor’s degree in aerospace industry or a related discipline Upholds professionalism at all times Highly focused and maintaining accuracy in extreme pressure situations Strong mathematical, analytical and problem solving skills Understanding of KPI’s Excellent organizational and multitasking skills Attention to detail Good communication skills, both verbal and written Project and time management skills Ability to work under strict deadlines Takes initiatives Strong decision making skills at key situations Willing to go an extra mile to offer better service Passionate and full of energy Proficient with Microsoft Word, Excel and PowerPointPDQ Airspares, an FDH company is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
