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Store Operations Manager

2 months ago


Fordingbridge, Hampshire, United Kingdom Specsavers Full time

Job Summary:

We are seeking a highly motivated and experienced Store Manager to join our team at Specsavers. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage day-to-day store operations, including staff supervision, customer service, and sales performance.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Recruit, train, and develop a high-performing team of retail professionals.
  • Monitor and control store expenses, inventory, and assets.
  • Collaborate with the regional team to achieve business objectives and implement company-wide initiatives.

Requirements:

  • Proven experience in retail management, preferably in the optical industry.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to analyze sales data and develop strategies to drive growth.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

What We Offer:

  • A competitive salary and bonus scheme.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health insurance and retirement savings.