Band 3 Clinic Co-ordinator

3 weeks ago


Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

Job summary

This post is a Fixed term/Secondment for 12 months to meet the needs of the service.

Do you enjoy working in an exciting environment? If yes, then come and join us in the Dental Records department at the University Dental Hospital. We are looking for someone to join our friendly team as a Clinic Co-ordinator in the University Dental Hospital. We currently have Various Hours within our Post for Band 3 Clinic Coordinator which will be working Monday to Friday. We are looking for someone with good communication skills, organised, and team player. Have good administration skills and experience of working with the public, reception duties and knowledge of data entry (training will be provided for our in-house IT systems).

Main duties of the job

To provide a comprehensive and efficient reception service within Dental Records as directed by the Health Records and Information Manager or Deputy Health Records Manager maintaining a high standard of clerical duties and overseeing all aspects of the preparation and delivery of the clinic ensuring that departmental deadlines and RTT targets are achieved.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well", and ourvision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiffand the Vale offers the best of both worlds.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent experience. NVQ Level 3.

Desirable

Customer Care or equivalent experience.

Experience

Essential

Good keyboard skills. Working in NHS or similar environment.

Desirable

Knowledge of Patient Management systems. Experience of Data Entry.

Skills

Essential

Evidence of telephone and face to face communication skills. Ability to prioritise workload. Multi task work to tight deadlines.

Desirable

Experience of working with the public. Ability to speak Welsh

Special Knowledge

Essential

Good understanding of UHB policies.

Desirable

Knowledge of working with medical/Dental notes. Understanding of patient pathways.

Personal Qualities

Essential

Flexible approach to work. Motivated. Ability to work under pressure.

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