Customer Service Assistant
4 months ago
As a Customer Experience Advisor you’ll be providing the best care for our customers, both in-store and online. To put it simply, the purpose . The most important part of your role is to ensure that all customers leave delighted with our products and your service.
What will you benefit from?
Career progression - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless Profit sharing scheme - We’re one big international family who exclusively shares the profit we make with our employees. We play sport together and have regular team socials Quarterly bonus scheme Permanent contracts with fair pay - We don’t believe in zero-hour contracts. Cycle to work scheme - 25% discount on a bike of your choice. 30% staff discount on our Decathlon products..
As a Sports Advisor/Sales Assistant, your role is to ensure all customers leave our stores with a smile. You're the MVP in giving top-notch customer service and boosting sales. Whether it's a warm welcome or a lightning-fast checkout, your goal is to ace every shopping experience
Decathlon is all about nurturing its team members, giving them the chance to grow and shine within the company. In a nutshell, your job description will involve:
Passionate Customer Service: Through your passion for sport, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted into an omnichannel business so our sports advisors and sales assistants must be able to assist customers in all aspects of retail shopping, whether that’s in-store or online
Merchandising - Whether full-time or part-time, every Sales Assistant is encouraged to take responsibility for autonomously managing stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.
Being a Team Player - Join a crew of Sports Advisors who sleep and breathe sports Together, you'll be high-fiving victories and tackling challenges as a team. It's all about rocking the team spirit while also owning your game independently.
The profile we’re looking for:
A sports enthusiast eager to mix play with work
A people-person who risks and goes the extra mile to achieve results
A retail career seeker with a knack for problem-solving and top-notch communication
Must thrive in the hustle and bustle of weekends and holidays as part of a dynamic team
Committed to personal growth and lifting others up
ADDITIONAL INFORMATION:
As a Sports Advisor, you will be required to work usual retail hours including evenings and weekends.
JOB FOOTER:
BENEFITS
Get to enjoy the following benefits and perks:
Yearly pay evaluations
Healthy discounts on all Decathlon goodies
Fun weekly Staff Sports/Activities
Pedal your way to work with the Cycle-to-Work Scheme
Dive into top-notch training at Decathlon Academy
Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more) with our discount hub developed by SmartSpending
… and many more
Additional Information:As a Customer Service Advisor you will be required to work usual retail hours including evenings and weekends. The role will be shop-floor based with full Covid-19 safety regulations and precautions in place. The safety of our teammates and customers is our main priority during these times.
IF YOU LOVE SPORT AND WANT AN EXCITING CAREER IN CUSTOMER SERVICE, APPLY TODAY-
Customer Service Assistant
6 months ago
Oxford, United Kingdom Page Personnel Full timeImmediate start - Warm and welcoming team **About Our Client**: Working for the Home Office in Oxford. The Customer Service Assistant will: - Capture and digitise information as part of a process. - Act as a first point of contact for customers. - Manage customer expectations, interact, and always display professionalism. - Adhere to the Quality...
-
Customer Service Assistant
6 months ago
Oxford, United Kingdom NIOX Full time**About NIOX** In order to support these activities we are currently seeking a **Customer Service Assistant.** **Key Responsibilities of Role** The Customer Service Assistant will provide administrative and sales support to the Commercial team for the UK and will proactively lead on all Inside Sales activities. Reporting to the Customer Service Lead,...
-
Customer Service Assistant
5 months ago
Oxford, United Kingdom Circassia Full time**About NIOX** In order to support these activities we are currently seeking a Customer Service Assistant **Key Responsibilities of Role**: The Customer Service Assistant will provide administrative and sales support to the Commercial team for the UK and will proactively lead on all Inside Sales activities. Reporting to the Customer Service Lead, they...
-
Customer Service Assistant
6 months ago
Oxford, United Kingdom Compass Group Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a permanent casual basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...
-
Customer Service Operations Assistant
4 days ago
Oxford, Oxfordshire, United Kingdom Eden Brown Full timeWe are seeking an enthusiastic and detail-oriented Customer Service Operations Assistant to join our team in Oxford. As a key member of our customer service applications team, you will be responsible for processing high volumes of customer applications for various services.With the ability to quickly learn and adapt to changing legislation, you will use your...
-
Admin/customer Service Assistant
6 months ago
Oxford, United Kingdom DiSRUPT Agency Full time**Admin and Customer Services Assistant** As an integral part of our Accommodation Management Team, you'll play a pivotal role in ensuring that our residents enjoy a truly luxurious living experience while receiving top-notch customer service. **Key Responsibilities**: - Perform daily administrative tasks to uphold our high service standards for students,...
-
Customer Service
5 months ago
Oxford, United Kingdom Repair My Phone Oxford Ltd Full time**Job Summary**: **Responsibilities**: - Generate sales leads - Learn about our products and provide accurate information about their features and pricing to our customers - Greet and direct customers as they enter the store - Listen to customer feedback and pass it on to the store manager - Keep customers informed about the latest discounts and special...
-
Sales Assistant
4 weeks ago
Oxford, Oxfordshire, United Kingdom Welcome Break Full timeSales Assistant OpportunityWe are seeking a sales assistant to join our retail team at Welcome Break. As a sales assistant, you will be responsible for serving customers at the till, stocking shelves, and working as part of a world-class team.Key Responsibilities:Provide excellent customer service and a positive shopping experienceStock shelves and maintain...
-
Customer Service Assistant, Oxford
1 week ago
Oxford, United Kingdom Wickes Full timeJob Title: Customer Service AssistantSalary: £11.44 per hour Job Type: Part TimeWickes, Botley Road, Oxford, OX2 0HAThe Role... Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time...
-
Assistant Customer Service Manager
3 weeks ago
Oxford, United Kingdom Trinity Fire & Security Systems Full timeWhat youll be doing Are you a dynamic people leader with a passion for delivering exceptional customer service We have an exciting fulltime opportunity for you to step into the role of Assistant Manager based in our Abingdon office. Reporting to the Customer Service Manager youll lead a dedicated team of schedulers driving the coordination of fire and...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Sainsbury's Full timeBe a Part of Our Customer-Facing TeamAs a Services Assistant at Sainsbury's, you will be the friendly face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers. You will be working on our checkouts, self-service tills, kiosk, or petrol station, and will be responsible for helping customers with...
-
Customer Service Specialist
2 months ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Oxford, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Ambassador
4 weeks ago
Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full timeWe're seeking a Customer Service Assistant to deliver exceptional customer service within a university campus for our Universities sector on a full-time basis.This role involves serving customers, ensuring they receive an easy and seamless personalized experience, being knowledgeable about the food service, and helping customers with natural service.As a...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Sainsbury's Full timeAbout the Role:We are seeking a skilled and enthusiastic Customer Service Representative to join our team as a Trading Support Assistant. As a key member of our store team, you will play a vital role in supporting our customers and colleagues alike.Key Responsibilities:Provide exceptional customer service and support across the storeAssist with stocking...
-
Customer Service Representative
2 weeks ago
Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full timeWe are seeking a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a full-time basis. As part of our passionate and friendly team, you will work in a fast-paced environment and contribute to a culture that values pride in our food, our people, and...
-
Customer Service Representative
3 days ago
Oxford, Oxfordshire, United Kingdom GPS Hospitality Full timeJob OverviewWe are seeking a highly motivated and friendly Customer Service Representative to join our team at GPS Hospitality.About the Role:The ideal candidate will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and working collaboratively with our team members to meet daily...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom HMV Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Assistant at hmv.As a Sales Assistant, you will be responsible for providing exceptional customer service, merchandising, and replenishing stock to contribute to hmv's success.Key Responsibilities:Deliver first-class customer service to...
-
Customer Service Ambassador
2 days ago
Oxford, Oxfordshire, United Kingdom CH&CO Full timeGather & Gather is known for its exceptional workplace catering experience in the UK and Ireland. Our company is passionate about serving great food and coffee, with a focus on our employees and customers.As a Customer Service Ambassador, you will work at OBU - Marston Rd, interacting with customers and colleagues with a friendly attitude. You will be...
-
Customer Service Ambassador
2 weeks ago
Oxford, Oxfordshire, United Kingdom State Street Assisted Living Full timeAbout the Role:As a Sales Assistant Volunteer, you will play a vital role in providing exceptional customer service and contributing to the success of our shop. You will be responsible for serving customers, handling cash and card payments, and maintaining a welcoming environment.Key Responsibilities:Serving customers and providing a positive shopping...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Oxford, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...