Customer Service

6 months ago


Oxford, United Kingdom Repair My Phone Oxford Ltd Full time

**Job Summary**:
**Responsibilities**:

- Generate sales leads
- Learn about our products and provide accurate information about their features and pricing to our customers
- Greet and direct customers as they enter the store
- Listen to customer feedback and pass it on to the store manager
- Keep customers informed about the latest discounts and special offers
- Manage product returns
- Ensure shelves are continuously stocked
- Cross-sell products as often as possible
- Assist in the operation of cash registers as needed

**Skills**:

- Proficient in English
- Proven experience in a similar role
- Strong understanding of the retail sales process
- Exceptional communication skills
- Positive attitude and outlook
- Professional appearance and demeanor
- Physical ability to remain standing for the majority of an eight-hour shift
- Flexibility to work various hours
- Basic math skills
- Knowledge of inventory stocking procedures

Join our team as a Customer Service Representative to engage with customers, provide top-notch service, and contribute to our company's success.

**Job Types**: Full-time, Part-time, Permanent

Pay: £10.25-£14.75 per hour

Expected hours: No more than 8 per week

**Benefits**:

- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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