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Receptionist

1 month ago

Northallerton, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

Job overview

The Urgent Treatment Centre (UTC) is seeking an enthusiastic, hardworking and motivated Receptionist to complement our current reception and clerical team.

Our team is friendly, motivated and committed to providing a high quality, expert emergency service for the patients we treat. Not only is the efficient running of the reception and the clerical services integral to the patients journey, it is often the patients and relatives first point of contact in the department.

You will be able to follow instructions, work accurately and methodically, work as part of a team, but also able to use own initiative. You will be expected to adopt a flexible attitude to duties, which may, following discussion, be varied; this is subject to the needs of the UTC and in keeping with the general profile of the post. You must also be flexible both in availability and being able to offer cover for colleagues when they are absent from work due to annual leave or sickness etc.

Main duties of the job

The post holder will be required to undertake a wide variety of general clerical and reception duties. They will be providing administrative support to the UTC department and answering the telephone and dealing with face to face enquiries.

Please note that this vacancy will close when we have received sufficient completed applications.

Working for our organisation

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person specification

Experience

Essential criteria

Knowledge of Office and Outlook, including Word, Excel and Powerpoint, E-mail and Internet

Desirable criteria

Administrative experience

Knowledge & Skills

Essential criteria

Understanding of clerical processes Efficient and accurate word processing skills

Desirable criteria

Knowledge of hospital patient administration system

Qualifications & Training

Essential criteria

GCSEs A-C or equivalent qualification or experience NVQ 2 in Business Administration or equivalent experience

Desirable criteria

Typing Qualification IT Qualification

Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Equality, Diversity and Inclusion
 South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.

As an inclusive employer, we are here to support you.

If you have any special requirements to help you with your application, email our team at Stees.Recruitment1@nhs.net

The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.

Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.

Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.

Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.

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