Visitor Engagement Officer

3 weeks ago


SouthendonSea, United Kingdom HAYS Full time
Visitor Engagement, Museums, Heritage, Part-Time, Southend, Essex

Your new role 
Southend Museums are looking to appoint a permanent part-time Visitor Engagement Officer.You will be responsible for promoting Southend's rich heritage and ensuring visitors to their buildings have an excellent experience. By joining the Museum's Front of House Team as a Visitor Engagement Officer, you will be the face of the museum, providing the first point of contact, welcoming and engaging our visitors, providing tours, maintaining the buildings and invigilating and caring for the fantastic collections.You will also be responsible for the onsite retail offer, actively encouraging donations and supporting fundraising initiatives. Assisting colleagues in the running of learning/engagement sessions and helping to coordinate wedding ceremonies in the beautiful Grade 1 listed buildings.This post will be three days a week in summer (March - October) and 4 days a week in winter (November - February) and includes regular weekend working.
Please note, the working hours for this position are:Summer (March-October)9:15-17:15 Friday10:30-16:15 Saturday10:30-16:15 Sunday
Winter (November-February)12.00-15.00 Thursday12.00-15.00 Friday10:15-16:15 Saturday10:15-16:15 SundayPLEASE DO NOT APPLY FOR THIS POSITION IF YOU ARE UNABLE TO ACCOMMODATE THESE HOURS.
What you'll need to succeed 
Please note, at the interview stage you will be required to prepare a 10-minute talk, based on a topic of historical interest to you.The ideal candidate will have excellent verbal communication skills, an ability to build rapport with visitors and confidence when speaking to groups and larger audiences.You will need to be proactive, able to show confidence in decision-making and able to collaborate and work well as part of a team. You will be organised, adaptable, flexible, reliable and confident. A good communicator who adapts their approach to meet the needs of our visitors, you will be comfortable engaging with people from all backgrounds, ensuring our heritage is accessible to everyone. An interest in local heritage and culture is essential and experience in the museum sector would be advantageous.What you'll get in return 
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working, salary car sacrifice scheme and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab.*** Please note that salaries and holiday entitlement will be pro rata'd in line with the advertised hours for this position.

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

# 4593730



  • Southend-on-sea, United Kingdom Hays Full time

    Visitor Engagement, Museums, Heritage, Part-Time, Southend, Essex Your new role Southend Museums are looking to appoint a permanent part-time Visitor Engagement Officer.You will be responsible for promoting Southend's rich heritage and ensuring visitors to their buildings have an excellent experience. By joining the Museum's Front of House Team as a Visitor...


  • Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Vacancy Salary**Up to £31,000** - Vacancy Location**Southend-On-Sea (Flexible Hybrid Working)** - This is a _ - permanent_ - , _ - full time_ - vacancy_ - that will close _ - in 14 days_ - at 12:00 BST_ - . _ **The Vacancy** We have an exciting opportunity for a Customer Engagement Officer to join our team on a permanent, full-time basis. The Customer...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Havens Hospices Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Fundraising Officer to join our Community Engagement Team at Havens Hospices. As a key member of the team, you will play a vital role in contributing to the creation and implementation of our strategy, driving fundraising efforts, and building strong relationships with our supporters.Key...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Havens Hospices Full time

    About the RoleWe are seeking a highly skilled and experienced Fundraising Professional to join our Community Engagement Team at Havens Hospices. As a Senior Fundraising Officer, you will play a key role in contributing to the creation and implementation of our team's strategy, focusing on community outreach and engagement.Key ResponsibilitiesCommunity...


  • Southend-on-Sea, United Kingdom South Essex College Full time

    PLEASE NOTE, ONLY APPLICATIONS MADE ON THE SOUTH ESSEX COLLEGE WEBSITE, USING THE FOLLOWING LINK, WILL BE CONSIDERED; We are looking for a motivated and proactive individual to work within the Higher Education Student Support Team. The post holder will work collaboratively with academic and professional services staff to ensure the continual improvement of...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps Full time

    Front Office Coordinator / Switchboard Operator - Temporary Position - Competitive Hourly Rate Pertemps is currently in search of a skilled Front Office Coordinator / Switchboard Operator to deliver exceptional Front of House and Switchboard services.This is a temporary role with a competitive hourly rate.As the Front Office Coordinator, you will be...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps Full time

    Front Office Coordinator / Switchboard - Temporary Position - Competitive Hourly Rate Pertemps is looking for a skilled Front Office Coordinator / Switchboard Operator to deliver exceptional Front of House and Switchboard services in a professional environment.This is a temporary role with a competitive hourly rate.As the Front Office Coordinator, you will...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Havens Hospices Full time

    About the RoleWe are seeking a highly skilled and experienced Fundraising Specialist to join our Community Engagement Team at Havens Hospices. As a key member of the team, you will play a vital role in developing and implementing our community fundraising strategy, working closely with local community groups, organizations, and individuals to raise vital...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Havens Hospices Full time

    About the RoleWe are seeking a highly skilled and experienced Fundraising Specialist to join our Community Engagement Team at Havens Hospices. As a key member of the team, you will play a vital role in developing and implementing our community fundraising strategy, working closely with local community groups, organizations, and individuals to raise vital...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps TM Full time

    Exciting Opportunity - Office Reception ManagerPertemps TM, a prominent player in the Property Investment sector, is seeking a proactive Office Reception Manager to enhance our team. This position presents a remarkable chance for both personal and professional advancement within a vibrant and varied workplace.What We Provide:Attractive Salary:...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Estuary Full time

    About the Role:Estuary Housing Association is seeking an experienced and passionate Customer Voice Manager to coordinate customer engagement and support the Assistant Director of Customer in championing Customer Voice throughout the organisation.In line with our Engagement Strategy, you will raise the profile of this work externally to our customers, using a...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Job Summary:Estuary Housing Association is seeking an experienced and passionate Customer Engagement Manager to coordinate customer engagement and support the Assistant Director of Customer in championing Customer Voice throughout the organisation.Main Responsibilities:Lead Customer Engagement: Maximise opportunities for residents and stakeholders to get...

  • Office Assistant

    3 months ago


    Southend-on-Sea, United Kingdom Hood Group Full time

    We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands. The Office Assistant will be delivering a high quality support service within the office, you...

  • Office Cleaner

    3 months ago


    Southend-on-Sea, United Kingdom Neatwork Services Ltd Full time

    Overview: We are currently seeking a reliable and detail-oriented Cleaner to join our team and clean a office in Southend. As an Office Cleaner, you will be responsible for maintaining the cleanliness and tidiness of the office communal space. This is a crucial role in ensuring a clean and organised work environment for clients employees and visitors. This...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom VEOLIA ES (UK) LIMITED Full time

    About the RoleWe are seeking a highly motivated and experienced ECO Manager to join our team at Veolia ES (UK) LIMITED. As a key member of our municipal contracts team, you will play a pivotal role in managing and developing the Education, Communications, and Outreach (ECO) function.Key ResponsibilitiesDevelop and execute strategic project plans to meet set...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom VEOLIA ES (UK) LIMITED Full time

    About the RoleWe are seeking a highly motivated and experienced ECO Manager to join our team at Veolia ES (UK) LIMITED. As a key member of our municipal contracts team, you will play a pivotal role in managing and developing the Education, Communications, and Outreach (ECO) function.Key ResponsibilitiesDevelop and execute strategic project plans to meet set...


  • Southend-on-Sea, United Kingdom Estuary Housing Association Full time

    Permanent, Full Time (35 hours per week + participation in out of hours rota) Estuary Housing Association have an exciting opportunity for an experienced and passionate Customer Voice Manager to co-ordinate customer engagement and support the Assistant Director of Customer in championing Customer Voice throughout the organisation. In line with our...

  • Office Junior

    3 months ago


    Southend-on-Sea, United Kingdom Gateway Property Management Full time

    Gateway Property Management is a leading property services company managing an extensive and diverse nationwide portfolio of apartment blocks and housing developments from our network of offices in Essex, Leeds and London. Our client-base is made up of national and regional housebuilders, pensions funds, financial institutions, FTSE 250 companies, RMC and...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps TM Full time

    Front Office CoordinatorPertemps TM is in search of a skilled Front Office Coordinator to deliver exceptional support across various bustling Business Centres.Key Responsibilities:Act as the initial point of contact for all visitors entering the premisesDeliver outstanding customer service consistentlyProvide a friendly, inviting, and efficient reception...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Pertemps TM Full time

    Front Office CoordinatorPertemps TM is in search of a skilled Front Office Coordinator to deliver exceptional support across various bustling Business Centres.Key Responsibilities:Act as the initial point of contact for all visitors entering the premisesDeliver outstanding customer service consistentlyProvide a friendly, inviting, and efficient reception...