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KYC Middle Office Payments Vice President

2 months ago

Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

This role is a perfect opportunity for people with ability to quickly build rapport with our internal and external customers to ensure the KYC aspect of the Clients onboarding experience is exceptional, efficient and world class.

As KYC Middle Office Payments Vice President within KYC Middle Office Payments Team you will act as a single point of contact and subject matter expert (SME) for renewals of our existing customer KYC records for FCB (Foreign Correspondent Banks). You will be aligned to the Wholesale Payments Front Office team and facilitate across all internal teams on KYC execution. You will be familiar with working in an analytical environment, able to evaluate complex and lengthy documents to ensure full adherence to regulation requirements, and have a proven experience of producing quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary.

Job responsibilities:

  • Manages the team’s KYC renewals/new business book of work and ensure completion of the end to end KYC process whilst also managing an individual book of work
  • Partners with the Front Office and on occasion with clients as required, to obtain all necessary supporting evidence to fulfil KYC due diligence requirements
  • Liaises regularly with the business to conduct workload planning, review status of key renewals and prioritize open requests
  • Interacts with key stakeholders such as Front Office, Compliance, Quality Control to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
  • Creates quality KYC profiles ensuring accuracy, completeness and validity, incorporating multiple risk factors in compliance with global and local regulatory requirements
  • Manages personal workload and priority items and ensures timely escalation of key risks/issues to management
  • Stays up to date of any changes to processes and procedures, regulatory change and ensure impacts are communicated to our business partners
  • Identifies and executes process improvements, provides guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills:

  • Strong written and oral communication skills with experience of conflict resolution and risk mitigation
  • Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers
  • Client focused whist maintaining a strong controls mind-set
  • Proactive and flexible approach to personal workload and wider team targets
  • Effective at managing time appropriately and organising workload for maximum productivity
  • Working knowledge of KYC/Compliance/AML standards
  • Sound understanding of the Financial Industry
  • Knowledge of Foreign Correspondent Banks
  • Knowledge of the Treasury Services Product suite
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