Warranty Administrator

2 months ago

Wakefield, United Kingdom Sandal Motor Group Full time

Are you a friendly, thoughtful, and proactive individual who enjoys administrative work, ensuring the highest level of customer satisfaction while supporting your colleagues and managers? We have an exciting opportunity for a motivated individual to join our team at our Wakefield location.

Sandal is seeking an experienced Warranty Administrator to join our dynamic team. This key role is critical to Sandal, one of the largest privately owned BMW/MINI retailers in the area, as we strive to deliver a premium service for our customers. Reporting directly to the Service Manager, you will play a crucial role in supporting the daily operations of our Service department.

Are you the ideal candidate for this role?

We're seeking an organized, detail-oriented individual with a background in administration, particularly in vehicle service administration. Experience in a similar role would be advantageous, emphasizing your ability to manage administrative procedures thoroughly and efficiently.

The successful applicant will demonstrate commitment, accuracy, and methodical work habits. You'll be tasked with managing diverse responsibilities within strict deadlines while upholding the highest standards of confidentiality. In return, we offer an highly competitive salary and a supportive team environment committed to excellence.

Benefits with the role:

Generous holiday allowance of 24 days plus Bank Holidays (Increases with length of service)

Additional Birthday day off

Excellent training opportunities to enhance your skills and career growth

5-day working week - Saturdays on a rota basis

Contributory pension scheme

Eligible for our Car benefit scheme

Free staff parking

This is an exciting opportunity to work with a busy and successful Aftersales department, ensuring that all administrative tasks are handled efficiently, accurately, and proactively.

Key Responsibilities:

Accurately invoicing repair orders to ensure prompt payment processing

Handling warranty and servicing invoicing

Performing various administrative duties associated with the service process

Ensuring full compliance with manufacturer’s warranty claims, processes and procedures

Ensuring technician write up reports are accurate and complete

Desired Skills:

At least 2 years of experience in an administrative role or in a similar position within the automotive industry is preferred

Understanding of vehicle operations and experience with vehicle warranty claims is highly advantageous

Strong organizational skills with the ability to manage multiple tasks effectively

Excellent communication skills, with both colleagues and customers

Reliable, hardworking, and enthusiastic approach to work

Experience within this role is highly preferred as is experience of Keyloop Drive systems (Previously Kerridge) and other dealer management systems.

We appreciate your interest in joining our team and we will contact shortlisted candidates for further discussions.

Sandal are an equal opportunity employer committed to promoting diversity and inclusion within the workplace.

  • Service Administrator

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Sandal Huddersfield Full time

    About Sandal Huddersfield BMWWe are a leading BMW retailer in the area, committed to delivering exceptional customer service and support. Our team is passionate about providing a premium experience for our customers, and we're seeking an organized and detail-oriented individual to join us as a 2nd Shift Facilities Admin. Role OverviewThis role plays a...

  • Sales Administrator

    6 months ago

    Wakefield, United Kingdom Stratstone Mercedes-Benz Wakefield Full time

    **Stratstone** **Mercedes-Benz Wakefield** **Sales Administrator - Part time** **A basic salary of £11,221 with excellent company benefits, pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a passion for delivering...

  • Workshop Administrator

    4 days ago

    Wakefield, Wakefield, United Kingdom SimX Ltd Full time

    Vehicle Maintenance Unit Coordinator JobSimX Ltd is seeking a highly skilled Workshop based VMU Compliance Administrator to coordinate vehicle services and M.O.T bookings. As a key member of the workshop team, you will be responsible for ensuring seamless communication between the workshop management and external stakeholders. Key Responsibilities:Handle...

  • Vehicle Service Support Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Sandal Huddersfield Full time

    About UsSandal Huddersfield BMW is a leading retailer in the area, dedicated to delivering exceptional customer service and support. We're passionate about providing a premium experience for our customers, and we're seeking an organized and detail-oriented individual to join our team as a 2nd Shift Facilities Admin. The RoleThis role plays a critical part in...

  • Administrative Assistant

    6 months ago

    Wakefield, United Kingdom PV People LTD Full time

    PV People is a startup solar PV installer with a wealth of knowledge of Solar PV and the solar industry. We are not a company diving in and trying to work it out, we’re already the experts that have come together to do things right. Lead by an engineer with a masters in electronic engineering and an office of technicians that sell the systems and provide...

  • Facilities and Service Coordinator

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Sandal Huddersfield Full time

    About Sandal Huddersfield BMWWe are a leading BMW retailer in the area, committed to delivering exceptional customer service and support. Our team is passionate about providing a premium experience for our customers, and we're seeking an organized and detail-oriented individual to join us as a 2nd Shift Facilities Admin. Competitive Salary PackageWe offer a...

  • Vehicle Maintenance Unit Coordinator

    4 days ago

    Wakefield, Wakefield, United Kingdom SimX Ltd Full time

    Fleet Compliance Job DescriptionSimX Ltd has an exciting opportunity for a Workshop based VMU Compliance Administrator to join our team. As a key member of the workshop team, you will be responsible for ensuring seamless communication between the workshop management and external stakeholders. Job Requirements:Answer incoming calls promptly and...

  • Fleet Compliance Specialist

    4 days ago

    Wakefield, Wakefield, United Kingdom SimX Ltd Full time

    Fleet Compliance Role SimX Ltd is seeking a highly skilled Workshop based VMU Compliance Administrator to ensure seamless communication between the workshop team management and external stakeholders. The ideal candidate will have excellent interpersonal skills, be able to handle multiple tasks under pressure, and maintain accurate records.Job...

  • Customer Liaison Assistant

    7 months ago

    Wakefield, United Kingdom Avant Homes Full time

    The Role Are you organised, customer focused and possess excellent administration skills? Do you have experience of complaint handling within a customer service environment? If the answer is yes, then look no further, your next career could be with us! Joining our team as a Customer Liaison Assistant This is an exciting role and opportunity...

  • Customer Liaison Assistant

    6 months ago

    Wakefield, United Kingdom Avant Homes Group Full time

    **Competitive Salary & Benefits** With lots of exciting plans in the pipeline, there’s never been a better time to join Avant Homes, let us tell you why Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands, with eight regional offices employing over 600 people. We have ambitious...

  • Customer Service Advisor Apprentice

    6 months ago

    Wakefield, United Kingdom Skoda Apprenticeships Full time

    ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team. The Service department is vital to the...

  • Customer Service Assistant Apprentice

    7 months ago

    Wakefield, United Kingdom Volkswagen Passenger Car Apprenticeship Full time

    Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep...