Customer Liaison Assistant
6 months ago
**Competitive Salary & Benefits**
With lots of exciting plans in the pipeline, there’s never been a better time to join Avant Homes, let us tell you why
Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands, with eight regional offices employing over 600 people.
We have ambitious growth plans and are looking for passionate individuals to help us achieve them. Our mission is to provide affordable yet aspirational homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone.
Avant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do.
We are looking for people who want to be a part of something special, so why not start the foundations and build your career with us today?
**Due to continued success and future business growth, we have an exciting opportunity for a Customer Liaison Assistant on a 12-month fixed term contract to join our team based at our Wakefield office in West Yorkshire.**
**The Role**
**Are you organised, customer focused and possess excellent administration skills?**
**Do you have experience of complaint handling within a customer service environment?**
**If the answer is yes, then look no further, your next career could be with us**
Joining our team as a Customer Liaison Assistant This is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst offering the fantastic service that our clients have come to expect.
This is a 12-month fixed term contact opportunity*
**Key duties and requirements**
You will also be responsible for but not limited to;
- Taking ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of Customer Service.
- Liaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements.
- Maintaining reasonable timescales for customers for any remediation works and ensuring that customers are kept informed throughout any process taking place in their home.
- Providing administrative support to the Customer Service Department.
- Checking invoices and forwarding for payment.
- Preparing, collating, and providing defect reports.
**Who are we looking for?**
You will also need to be highly organised and possess the following;
- Ability to work under own initiative and manage time effectively, especially in a fast-paced customer service environment.
- Experience of working within a complaint’s environment previously with a key focus on customer experience.
- Flexible and adaptable to changing requirements.
- Good verbal and written communication.
- A basic understanding of Customer Service.
- Numerical and Literacy skills
**If this sounds like you, join us and be a part of Avant’s future success
-
Customer Liaison Assistant
6 months ago
Wakefield, United Kingdom Avant Homes Full timeThe Role Are you organised, customer focused and possess excellent administration skills? Do you have experience of complaint handling within a customer service environment? If the answer is yes, then look no further, your next career could be with us! Joining our team as a Customer Liaison Assistant This is an exciting role and opportunity...
-
Customer Liaison Assistant
4 weeks ago
Wakefield, Wakefield, United Kingdom Avant Homes Full timeThe RoleAre you a customer-focused individual with excellent administration skills?Do you have experience in complaint handling within a customer service environment?If the answer is yes, then this role could be the perfect opportunity for youThis is an exciting opportunity for a customer service-driven individual who will be responsible for daily liaison...
-
Customer Service Liaison
3 weeks ago
Wakefield, Wakefield, United Kingdom Avant Homes Full timeThe RoleAre you a highly organized individual with excellent customer service skills?Do you have experience handling customer complaints in a fast-paced environment?Avant Homes is seeking a Customer Liaison Assistant to join our team.This role involves daily liaison with customers over the phone, answering queries, troubleshooting, and providing solutions...
-
Community Liaison
4 weeks ago
Wakefield, Wakefield, United Kingdom Vivify Venues Full timeJob Title: Community LiaisonJob Type: Part Time, Zero hour contractSalary: £8.60 - £11.44 per hourAbout Vivify Venues: We believe nothing is more important than people's health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed...
-
Psychiatric Liaison Practitioner
5 months ago
Wakefield, United Kingdom South West Yorkshire Partnership NHS Trust Full timeTo provide a psychiatric liaison service into Mid Yorkshire Hospitals Trust sites which will provide assessment, support, advice and training. To provide highly developed and skilled assessment, screening and interventions for a wide variety of Service Users in Acute Trust settings and to signpost and broker Service Users toward relevant and appropriate...
-
Family Liaison Officer
5 months ago
Wakefield, United Kingdom Witherslack Group Full time**Those Huge Small Victories** For children with complex, challenging needs, the level of care and education must go above and beyond. That’s what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market leading OFSTED ratings. There’s a...
-
Customer Service Assistant Apprentice
6 months ago
Wakefield, United Kingdom Volkswagen Passenger Car Apprenticeship Full timeThroughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep...
-
Community Liaison
1 month ago
Wakefield, Wakefield, United Kingdom Junkluggers FranServe, Inc. Full timeJob Summary: We are seeking a highly motivated and detail-oriented Community Specialist to join our team at Junkluggers FranServe, Inc. As a Community Specialist, you will play a critical role in supporting our drivers, navigating between our warehouse and customer appointments, and assisting with local marketing efforts.Key Responsibilities:Load, transport,...
-
Client Liaison Lead
6 months ago
Wakefield, United Kingdom Sopra Steria Full timeDo you want to be part of something that makes a real difference? We are looking for an experienced Client Liaison Lead to work in partnership with our Purchase to Pay team leaders, to design and implement new or improved business processes. NHS SBS are now the UK's leading provider of business services to the NHS, which include Finance & Accounting,...
-
Customer Assistant
6 months ago
Wakefield, United Kingdom M&S Full time**All the details** Temporary Customer assistant vacancy at Marks and Spencer Wakefield 8 hours weekend only Sun 11-15 Sat 11-15 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...
-
Customer Service Assistant
6 months ago
Wakefield, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Wakefield, WF3 4NF **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.90 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Service Assistant
6 months ago
Wakefield, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Wakefield, WF1 2UZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
6 months ago
Wakefield, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Wakefield, WF1 2UZ **Hours**:Part-Time/ Permanent **Hourly Rate**:£11.75 above 21 | £10.00 aged 18-20 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Assistant
5 months ago
Wakefield, United Kingdom Marks & Spencer Full timeTemporary Customer Assistant Vacancy 22 hours Three days a week 12.00-20.00pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards -...
-
Customer Service Assistant
5 months ago
Wakefield, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Wakefield, WF3 4NF **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Service Assistant
6 months ago
Wakefield, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Wakefield, WF3 4NF **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Upto£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Assistant
5 months ago
Wakefield, United Kingdom Marks & Spencer Full time**Customer Assistant - In Store Bakery** **20 hours per week** **Working Pattern -** **Week 1** **Sunday 08:00 15:30** **Monday 06:00 - 12:30** **Thursday 06:00 - 12:30** **Week 2** **Tuesday 06:00 - 12:30** **Friday 06:00 13:30** **Saturday 06:00 - 13:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before...
-
Customer Service Team Administrator
5 months ago
Wakefield, United Kingdom Menzies Distribution Full timeCustomer Service Team Administrator Menzies Distribution are currently looking for a Customer Service Team Leader to join our busy team based in our Wakefield. The Customer Service Advisor acts as the liaison between the customer and the Warehouse and Transport. They act as the first point of contact for the customer and resolve any problems or concerns...
-
Customer Service Assistant
2 days ago
Wakefield, United Kingdom CV-Library Full timeCustomer Service Assistant Based in Wakefield Westgate Station £12p/h Xmas Cover – 24 Hour Week Ganymede Solutions are working with one of the most prestigious TOCs in the UK, who specialise in train travel from Scotland and the Northeast to London. Ganymede Solutions are a stock market recognised recruitment agency, specialising...
-
Customer Service Assistant
15 hours ago
Wakefield, United Kingdom Ganymede Solutions Limited Full timeThe Role:The role itself will be station based.You will be working at Wakefield Westgate Station and your job purpose will be to provide customer assistance to all customers.Now this can consist of things such as:- Helping passengers embark and disembark the train with a ramp- Directing people around the station- Answering questions about train times and...