Vehicle Service Support Specialist
6 days ago
Sandal Huddersfield BMW is a leading retailer in the area, dedicated to delivering exceptional customer service and support. We're passionate about providing a premium experience for our customers, and we're seeking an organized and detail-oriented individual to join our team as a 2nd Shift Facilities Admin.
The Role
This role plays a critical part in supporting the daily operations of our Service department. You will be responsible for ensuring that all administrative tasks are handled efficiently, accurately, and proactively. This includes accurately invoicing repair orders, handling warranty and servicing invoicing, performing various administrative duties associated with the service process, and ensuring full compliance with manufacturer's warranty claims, processes and procedures.
Why Join Us?
We offer a highly competitive salary, ranging from £28,000 to £32,000 per annum, depending on experience. This includes a generous holiday allowance, additional birthday day off, excellent training opportunities, and a contributory pension scheme. In addition, you will have access to:
- Generous holiday allowance of 24 days plus Bank Holidays (Increases with length of service)
- Additional Birthday day off
- Excellent training opportunities to enhance your skills and career growth
- 5-day working week
- Contributory pension scheme
- Free staff parking
Requirements
To succeed in this role, you will need:
- At least 2 years of experience in an administrative role or in a similar position within the automotive industry
- Understanding of vehicle operations and experience with vehicle warranty claims is highly advantageous
- Strong organizational skills with the ability to manage multiple tasks effectively
- Excellent communication skills, with both colleagues and customers
- Reliable, hardworking, and enthusiastic approach to work
- Experience within this role is highly preferred as is experience of Keyloop Drive systems (Previously Kerridge) and other dealer management systems
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