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Solutions Billing Executive
4 months ago
As a Solutions Billing Executive, you will be responsible for supporting the monthly invoice runs relating to Bechtle’s annuity services and support the financial aspects of complex solution and service orders. You will work within the Business Solutions and Services Team, working closely with Finance and Sales to ensure we deliver excellent customer service in relation to billing and reporting.
Job Role Responsibilities
- Support the processing and invoicing of Bechtle’s annuity platforms
- Assist with achieving the Key Performance Indicators set for your area
- Understand and carry out certain bespoke invoicing requirements for specific customers, where required
- Take calls from customers, responding to emails and deal with customer queries relating to invoicing or reports shared
- Work closely with the IT supply chain to have full oversight of recurring billing and processes
- Raise and action disputes into suppliers for incorrect billing and credits
- Maintain good knowledge on how to use the Bechtle tools/applications and platforms required for invoicing
- Maintain a base level understanding of IT
- Assist in reviewing the current processes and procedures in place for billing and identify efficiencies, where possible
- Support with wider reporting of Solution and Service orders to ensure everything is up-to-date and we avoid order backlogs
- Maintain strong relationships across Finance and Business Solutions & Services to ensure a seamless collaboration between billing and service
Job Requirements
- Strong organisational & administrative skills with good problem-solving skills
- Ability to adapt to new situations & ability to successfully build relationships with colleagues, customers, and vendors
- Ambitious self-starter with a thirst for learning and knowledge
- Able to work independently and collaboratively whilst being pro-active, enthusiastic, persistent, conscientious, confident and a team player
- Good knowledge of Microsoft Excel and working with numbers
What we offer
- Hybrid Working (3 days in/2 days out)
- Starting Salary of £25k - £28k
- Location – close to the M4 with a modern, up to date living space and ample parking.
- Culture – Social events, Supportive, Fun, Hard working
- Perks – Incentives (holidays, vouchers, lunches, spot prizes)
- Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
- Subsidised health care/medical benefits
- Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent
- Progression Plan – training & mentor programme.
Reports to
Business Solutions Support Executive
