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Billing Administrator
2 months ago
We are seeking a highly organized and detail-oriented Solutions Billing Executive to join our team at an award-winning business-to-business employer located on the outskirts of Chippenham. As a key member of the finance team, you will be responsible for supporting the processing and invoicing of annuity platforms, assisting with achieving KPIs, and understanding nuances of bespoke invoicing arrangements for specific customers.
Key Responsibilities:
- Supporting the processing and invoicing of annuity platforms
- Assisting with achieving KPIs set for the differing departments
- Understanding nuances of bespoke invoicing arrangements for specific customers
- Taking calls from customers, responding to emails, and dealing with customer queries regarding invoices
- Working with the IT supply chain to have full oversight of recurring billing and processes
- Raising and actioning any disputes
- Helping to review current processes
- Supporting with wider Solutions and service orders to ensure all orders are up to date
Requirements:
- Strong administrative skills and good problem-solving ability
- Ability to adapt and be flexible when new customers are on-boarded
- Excellent ability to work independently
- Good knowledge of MS Excel
What We Offer:
- Hybrid working
- Starting salary of £25-£28k
- A culture of varied social events
- Perks including holidays, vouchers, lunches, and spot prizes
- Subsidized health care/medical benefits
- 25-30 days annual holiday
- Progression and development opportunities