Solutions Billing Specialist

22 hours ago


Chippenham, Wiltshire, United Kingdom Juice Recruitment Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Solutions Billing Executive to join our team at Juice Recruitment Ltd. As a key member of our Senior Leadership Team, you will provide day-to-day support in processing customer invoices and contractual arrangements.

Key Responsibilities
  • Support the processing of customer invoices and contractual arrangements
  • Produce reports for the Senior Leadership Team based on key performance indicators
  • Assist in achieving KPIs set for different departments
  • Work collaboratively with other departments to ensure seamless operations
  • Understand nuances of bespoke invoicing arrangements for specific customers
  • Take calls from customers, respond to emails, and deal with customer queries regarding invoices
  • Work with the IT supply chain to have full oversight of recurring billing and processes
  • Raise and action any disputes
  • Help review current processes and support wider Solutions and service orders to ensure all orders are up to date
Requirements
  • Strong administrative skills and good problem-solving abilities
  • Ability to adapt and be flexible when new customers are on-boarded
  • Excellent ability to work independently
  • Good knowledge of MS Excel
What We Offer
  • Hybrid working arrangement
  • Starting salary of £25-£28k
  • A culture of varied social events
  • Perks including holidays


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