Billing Administration Specialist
1 week ago
About the Role:
We are seeking a highly organized and detail-oriented individual to join our team as a Solutions Billing Executive. As a key member of our team, you will be responsible for supporting the processing and invoicing of annuity platforms, assisting with achieving KPIs, and working with customers to resolve invoicing queries.
Key Responsibilities:
• Support the processing and invoicing of annuity platforms
• Assist with achieving KPIs set for the differing departments
• Understand nuances of bespoke invoicing arrangements for specific customers
• Take calls from customers, respond to emails, and deal with customer queries regarding invoices
• Work with the IT supply chain to have full oversight of recurring billing and processes
• Raise and action any disputes
• Help review current processes
• Support with wider Solutions and service orders to ensure all orders are up to date
What We're Looking For:
We are looking for someone with strong admin skills, good problem-solving abilities, and excellent attention to detail. You should be able to adapt and be flexible when new customers are on-boarded and have good knowledge of MS Excel.
What We Offer:
We offer a hybrid working arrangement, a starting salary of £25-£28k, a culture of varied social events, and perks including holidays, vouchers, lunches, and spot prizes. We also offer subsidized healthcare/medical benefits and 25-30 days annual holiday.
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