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Transport Controller

5 months ago

Ipswich, United Kingdom EMED Group Full time

Here at EMED we have opportunities for a Transport Controller (Dispatch/Planner) in Martlesham, Suffolk.

As a Controller, you will be planning and controlling the daily movement of non-emergency medically eligible patients to and from NHS Healthcare facilities efficiently and effectively. Controllers will liaise with hospital staff and departments to ensure that good communications are maintained, and patients are moved in a timely manner.

0 Hour Contract – Candidate must be flexible and to be able to cover hours between 0600-2200 including Bank Holidays and Weekends.

What We Offer:

You will receive full training to fulfil the role and uniform
£12.52 Per Hour
• 28 days (Including bank holidays) Paid annual leave entitlement
• Auto enrolment into the NEST Pension scheme
• Monthly colleague recognition awards
• Access to a variety of high street discounts through Blue Light Card

Essential criteria

Experience of working in similar transport control environment, using logistical and planning skills Be comfortable using a computer and a variety of IT systems (full training on our software is provided) Working effectively as a part of the team Be customer service focused and able to effectively handle sensitive situations Be able to stay calm under pressure Ability to take initiative Good telephone manner

Desired criteria

Experience of controlling, dispatching and planning NEPTS (Non-Emergency Patient Transport Service) journeys Good knowledge and understanding of the geographical area

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.