Delivery Manager

4 weeks ago

Basingstoke, United Kingdom Sovereign Housing Association Full time

The role

Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality.

You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs services. 

As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

You'll also be responsible for:

Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives Maintaining high quality data within the property systems Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Engaging and working with residents and groups to develop co-created services

What you'll need

To be successful in this role you will need:

Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment  Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to Sovereign Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams Proficient use of Microsoft office suite with Intermediate or advanced Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.

What can we offer you

£ flex-pot annually, discounted shopping & cycling scheme 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Industry leading pension scheme, 12% matched contributions plus life cover at 4x your salary Flexible working - we're committed to giving people flexibility as widely as possible Options for private medical insurance, dental insurance & critical illness cover Discounted travel insurance

It's a fantastic time to join us at SNG. We have an ambitious corporate plan to deliver an inspiring agenda of change and growth in a sustainable way. You'll be joining a highly skilled team at the forefront of driving these improvements and we'd love to hear from you to explore your skills and experience further.

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