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Property Delivery Manager

2 months ago

Basingstoke, Hampshire, United Kingdom SNG Formerly Sovereign Housing Association Full time
About the Role

SNG Formerly Sovereign Housing Association is seeking a highly skilled Property Delivery Manager to join our Property Services Team in our modern Basingstoke Hub covering our North Hampshire Locality.

Key Responsibilities
  • Operational Delivery: Deliver customer-centric, high-quality, value-for-money property maintenance and improvements to our customers' homes through a team of circa 12+ in-house trades and external contractors across your locality.
  • Workstream Management: Lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs services.
  • Team Management: As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement, and supporting the team and individual performance through robust feedback.
  • Customer Focus: Deliver the right outcome for our customer in a safe and timely way through a team of trades operatives.
  • Data Management: Maintain high-quality data within the property systems.
  • Health and Safety: Set and maintain high levels of safe working practices in line with Health and Safety legislation and CDM.
  • Local Knowledge: Ensure a detailed local knowledge of customer, asset, and investment needs across your locality.
  • Community Engagement: Engage and work with residents and groups to develop co-created services.
Requirements
  • Experience: Experience of managing a direct labour workforce focused teams for the delivery of maintenance services.
  • Knowledge: Demonstrable knowledge of planning the delivery of workstreams in a customer-focused environment.
  • Commercial Acumen: Ability to plan, track, and forecast income and expenditure against relevant budgets, to deliver a value-for-money service while taking actions to mitigate any risks to Sovereign.
  • Health and Safety: Knowledge of relevant health, safety, and environmental legislation with a focus on compliance within all activities undertaken by the teams.
  • Technical Skills: Proficient use of Microsoft Office suite with Intermediate or advanced Excel skills.
What We Offer
  • Flexible Working: Flexible working - we're committed to giving people flexibility as widely as possible.
  • Competitive Benefits: Industry-leading pension scheme, 12% matched contributions, plus life cover at 4x your salary.
  • Professional Development: Opportunities for private medical insurance, dental insurance, and critical illness cover.