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Service Co-ordinator

3 months ago

Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

Job summary

Permanent and also a fixed term opportunity (until 31st January 2025) within the Obstetrics, Gynaecology and Neonatology Care Group (OGN).

Exciting opportunities have arisen for highly motivated, enthusiastic, and committed individuals to join the team as Service Co-ordinators within the Obstetrics, Gynaecology and Neonatology Care Group (OGN).

You should have excellent communication, organisation, and administrative skills. The successful candidates will lead admin functions reporting to the care group Assistant Service Managers.

Main duties of the job

The Service Co-ordinators will co-ordinate activity between clinical and administrative teams to ensure that immediate service activity demand requirements are met; escalating, where required, any challenges in delivering activity in line with contract targets.

Please note this advertisement is for both permanent and fixed term/secondment opportunities.

Please also note any secondment must first be agreed with your current line manager.

Posts available

1 x Permanent

1 x fixed term maternity leave cover This vacancy is advertised on a fixed term contract basis for a period of a maximum of twelve months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

Degree / equivalent qualification or demonstrable experience in relevant field: Business Administration, Hospital / General Management, IT or HR

Experience

Essential

Managing administration services Administration system design and re-design Standard operating procedure development and implementation Working closely with senior managers and internal and external stakeholders Managing staff and developing teams Managing, supporting and developing staff through change Forward planning, horizon scanning for problems and troubleshooting under pressure Project planning annual cycles of work Collating analysing and presenting data Implementing Trust or Directorate Policies

Desirable

Experience of managing administration services in a healthcare setting Experience supporting elective and emergency services Experience of working to national targets for the management of patient care eg 18 weeks or specific national cancer targets, antenatal screening

Further Training

Essential

A willingness to undertake training as required to deliver the duties of the post

Special Skills/Aptitudes

Essential

Exceptional interpersonal skills and the ability to develop relationships Analytical, a keen eye for detail and a systematic and methodical approach to tasks Exceptional organisational and planning skills Effective written and verbal communication skills Ability to prioritise effectively in order to meet deadlines Highly self motivated and equally able to work autonomously and in a team Ability to find creative and simple solutions to complex problems Ability to handle conflict effectively and to minimise its escalation Competent user of Microsoft office packages