Ward Clerk

1 month ago


Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

Job summary

We are looking for a friendly, enthusiastic, and organized person to join our team of Ward Clerks . This is a key role as you will be the first point of contact greeting families and visitors on our Day Assessment Unit or our Antenatal/Postnatal Wards and assisting them with their enquiries.

You should be educated to GCSE level or equivalent in Mathematics and English with level 2 ICT or admin qualification. You will also have excellent communication skills and be able to work well in a busy environment with lots of competing demands. Previous experience of working in the NHS would be an advantage but is not essential.

Our Day Assessment Unit are looking for a full time ward clerk working 09:00-17:00 Monday to Friday. Our Inpatient Ward Clerk team cover shifts via a 4-week roster. Inpatient Wards have a position available for a ward clerk 30 hours per week, covering either or 12hour working patterns.

Main duties of the job

Please ensure that you have read the main duties provided within the Job Description and Person Specification.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

Essential

GCSE Maths & English Grade C or above (or equivalent experience)

Desirable

Level 2 ICT/Admin qualification (or equivalent experience)

Experience

Essential

Clerical/Administrative experience Previous experience working with the public Good level of accuracy and attention to detail Computer Keyboard skills/data Input experience Must have excellent communication skills both written and verbal Have good prioritization skills and be able to work under pressure of competing demands.

Desirable

Experience in a health care setting
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