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Reservationist

3 months ago


Central London, London, United Kingdom The Arts Club Ltd Full time

TheArts Club, one of London's most renowned private members' clubs, is looking fora talented and charismatic Reservationistto join our dynamic team,situated in the heart of Mayfair.

As a Reservationist you will gain:

  • Private medical benefits
  • Discount in over 800 retail outlets
  • Discounts on food & beverage in our restaurants and sister businesses
  • Enhanced Sickness Pay
  • Life assurance
  • Pension scheme
  • Season ticket loan
  • Enhanced sickness pay
  • An exciting range of learning and development programmes
  • Enhanced maternity pay
  • Uniform laundry service
  • Opportunities for promotion and continual progression
  • Complimentary meals while on shift
  • Employee assistance programme
  • Occupational health nurse

We are seeking an enthusiastic team member to join our team. The ideal candidate will have experience using Seven Rooms system amongst all.

Daily Duties

- Answering all incoming reservations calls

- Diverting calls

- Taking reservations

- Answering emails

- Confirming reservations

- Logging cancellations and no shows

- Lost credit cards

- Member profiles for the next day

- Allocating tables

- Coordinating guest list

- Organising large party bookings

- Preparing function sheet s for the kitchen

- Relaying important member information to FOH andBOH

GeneralResponsibilities

- Supporting the reception staff

- Preparing FOH for each service.

- Familiarising oneself with the member database

- Using Quadranet, Jonas, Seven Rooms and Microsoft Outlook


This list of duties is not exhaustive, nor is itintended to be, and duties are not listed in any order of priority.


AMRT1_UKCT