Key Account Pre-sales Engineer

7 days ago


UK, UK, United Kingdom Dahua UK & Ireland Full time

Job Position: Key Account Pre-Sales Engineer

Industry: Security and Surveillance

Job Type: Full time


Description: The Key Account Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.



Main Responsibilities:

The Key Account Pre-Sales Engineer is required to deliver the following key tasks:


  • Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting and doing integration with third party companies, both VMS and CCTV hardware.
  • Maintain good relationship with distributors, system integrators, and installers, and listen to their feedback on our products.
  • Maintain efficient communication with the Headquarter in terms of new product lines and other technical issues.
  • Carry out site surveys, customer training/demos, project support and product promotion to the market; and provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products and working with sales stuff for sales target.
  • Test and diagnose faults and undertaking repair of video surveillance equipment.
  • Provide product training to technical engineers for our channel customers and helping them to improve the standard of their technical knowledge.
  • Providing demand consolidation, gathering product information and feedback from the market and reporting back to the product department for product improvement and plan.
  • Providing project support, including proactively helping customers prepare tender documents, and making project tenders according to the required standards.
  • Brand promotion, cooperating with Dahua Marketing Team with regards to promotional materials for customers in order to develop the company's business
  • Participate in training sessions for new starters in the Technical Department to ensure they are familiar with Dahua products and solutions.


Key Attributes:

  • Full clean UK driving license;
  • Right to work in the UK;
  • Prior experience in a technical support role;
  • Good customer service skills and communication skills;
  • Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network and industrial drone products.
  • Good at handling pressures
  • The ability to learn new technologies fast
  • A positive attitude
  • Initiative, honesty and integrity


  • Pre Sales Engineer

    1 week ago


    UK, UK, United Kingdom WG Recruitment Full time

    A disruptive US backup and security vendor is looking for a Junior Pre Sales Engineer to support the sales teams across the UK. This is a customer facing role.As a pre-IPO start-up they are looking for a dynamic individual who has experience within back-up, disaster recovery and data management solutions.Key Responsibilities: As a Junior Pre Sales Engineer,...


  • UK, UK, United Kingdom Forescout Technologies Inc. Full time

    DescriptionJob Title: Channel Pre-Sales Security Engineer - Remote United Kingdom onlyPosition Overview: Forescout is seeking a experienced Channel Pre-Sales Security Engineer to support our growing network of channel partners. As a key member of the sales team, you will be responsible for providing technical expertise and guidance to channel partners,...


  • UK, UK, United Kingdom Stepan Company Full time

    Due to the continued growth of the European Surfactant business, an opportunity has arisen to recruit an experienced Sales Manager to grow a customer portfolio, composed of our largest accounts in EMEA. Sales revenue over 40 million€. Reporting to the EMEA Sales Director.Key Accountabilities:Sales Responsibility of a dedicated Customer portfolio within...

  • Key Account Manager

    1 month ago


    London, UK, UK, United Kingdom ToTaCo - B2B Sales Recruitment Full time

    Role: Exterior and Street Lighting Key Account Manager Location: South East and London Our client is a leading innovator in LED lighting solutions, providing high-performance, energy-efficient products for commercial, industrial, and outdoor applications. Focusing on sustainability and cutting-edge technology, they deliver superior lighting experiences,...

  • Key Account Manager

    1 week ago


    London, UK, UK, United Kingdom Red Diamond Recruitment Full time

    Company:A leading industrial engineering that manufactures and supplies a wide range of HVAC & Heating equipment to the Commercial and industrial sectors in the UK. Committed to excellence and growth, they seek a dynamic individual to join their sales team as an Area Sales Engineer.What's in it for you:Salary up to £65,000+ Company Car + Bonus +...


  • UK, UK, United Kingdom Arrow Electronics, Inc. Full time

    Position:Graduate Cloud Pre SalesJob Description:Join Arrow's Graduate Program Designed for the Next Generation of InnovatorsWe are looking for a Graduate Cloud Pre SalesResponsibilitiesAnalyze customer requirements and support in designing cloud solutions that meet their needs and expectationsPrepare and deliver engaging and persuasive presentations and...

  • Key Account Manager

    2 weeks ago


    UK, UK, United Kingdom Southco, Inc. Full time

    Key Account Manager (Manchester Base)The RoleThis is a field-based position, traveling at least 3-4 days a week, located in the Northwest, ideally close to the existing customer base, but with broader responsibility for developing assigned accounts across England and Wales.You will managing extensive business relationships with customers at all levels of the...

  • Key Account Manager

    7 days ago


    UK, UK, United Kingdom Talent Magpie Full time

    About the RoleWe are seeking a Senior Account Manager to strategically manage and grow a portfolio of independent and key accounts, with a focus on Major Appliances (Cooling, Laundry, Cooking, and Dish) and Small Domestic Appliances (SDA). In this role, you will drive sales and margin growth, maintain profitable customer relationships, and achieve sustained...

  • Key Account Manager

    2 months ago


    UK, UK, United Kingdom Mativ Full time

    Currently Mativ is looking for a Key Account Manager based in the UK to grow and focus on external customer / new business prospects and to deliver revenue growth and increased profitability against defined target/s.We want to hire an expert of the Building Material Distribution sales process in the consumable/light material sector of large local or pan...

  • Key Account Manager

    1 week ago


    UK, UK, United Kingdom ESWL Full time

    ESWL is a fast paced Global Procurement business supporting customers in a range of industries with their procurement needs. Since our inception in 2010 we have rapidly grown into today’s trusted business with our customers, the community and our people. Due to our continued expansion we've got an opportunity for a Key Account Manager to join our team...

  • Key Account Manager

    2 months ago


    UK, UK, United Kingdom DD Full time

    Are you an experienced Key Account Manager who can develop strategic plans to grow revenue, margin and volume within designated national/key accounts? As we’re looking for a Key Account Manager with a sound commercial understanding, who has the ability to identify growth opportunities across DD’s range of products of services within designated accounts....

  • Key Account Manager

    1 month ago


    UK, UK, United Kingdom BMS Performance Full time

    Manage some of the company's key accounts built up over 40 years.Positive, inclusive and collaborative working culture.Excellent benefits package.Key Account ManagerThe Role: An outstanding opportunity to manage key accounts and large regional accounts for a leading insurance SaaS company in the UK. This position will suit someone looking to grow and...

  • Key Account Manager

    2 weeks ago


    UK, UK, United Kingdom Scylla AG Full time

    Scylla AG is a leading family owned European river cruise company, with over 50 years of experience in providing exceptional cruising experiences. Our fleet of premium river cruise ships is known for comfort, quality service, and innovative itineraries. We are committed to maintaining our reputation for high standards, and we are now looking for a motivated...

  • Divisional Manager

    4 days ago


    UK, UK, United Kingdom Kersia UK Full time

    About the Company:Kersia, a global leader in biosecurity and food safety, incorporates Holchem Laboratories Limited, specialist manufacturers of detergents and disinfectants. Holchem provide a unique technical hygiene service to the Food and Service Industries. Reporting directly to the Food and Beverage Sales Director, this is a permanent field-based role...

  • Key Account Manager

    1 week ago


    UK, UK, United Kingdom LMA Recruitment Formerly Ball & Hoolahan Full time

    Account Manager – Wholesale customers£45-£48kBased London/hybridRare opportunity for an Account Manager to join this leading FMCG giant. Looking for an immediate or quick start in role!This is a new role to grow and shape where you will have responsibility for building high level external and internal relationships, drive sales volume, distribution and...

  • Key Account Manager

    1 week ago


    UK, UK, United Kingdom Innovo Global Talent Full time

    Key Account Manager - Material Handling Equipment Location: Northwest England (Home-based) Salary: £40 -50K Car Allowance Package: Company Car/Car Allowance, Bonus, Pension, HealthcareAre you an experienced sales professional looking to join a market-leading company in the material handling sector? Our client, a premier provider of material handling...

  • Key Account Manager

    2 weeks ago


    London, UK, UK, United Kingdom Zachary Daniels Full time

    Key Account Manager London Skincare HybridCirca £60kZachary Daniels continue to work with an exciting Luxury Skincare Business based in London. I am looking for a luxury beauty enthusiast with a knack for managing key retail and eCommerce accounts. If you thrive on building strategic partnerships that drive sales growth I'd love to hear from you!The...


  • UK, UK, United Kingdom Mitsubishi Electric Full time

    About us:We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us...


  • UK, UK, United Kingdom Peaple Talent Full time

    Peaple Talent has partnered with a leading Energy company who are recruiting a driven and customer focussed national Key account manager on a permanent basis. Reporting to the Head of New Energies you will working closely with the commercial leadership teams across all subsidiaries. You’ll have a consultative sales approach with a focus on building strong...

  • Key Account Manager

    1 week ago


    UK, UK, United Kingdom Futures Full time

    £60,000 + Commission & Benefits!We are delighted to be working with a well-established FMCG business who are a true market leader in their category in their search for a Key Account Manager!This company have an excellent reputation in the market, partnering with household names within the FMCG industry, and providing sustainable, innovative packaging...