Sales Team Leader

2 weeks ago

Newcastle Upon Tyne UK, Tyne & Wear, United Kingdom Greenbean Full time

We have a unique opportunity for an experienced contact centre sales team leader to join a fast growth tech business based in Newcastle city centre and receive a basic salary of £28,000 with an OTE of £35,000+.

Reporting to the Operations Director, you’ll join and lead a motivated team to success and help the business to achieve its ambitious growth plans.


You’ll be part of a friendly tech business that bundles household bills into one fixed monthly payment. One payment means easier finances, less time on the phone with suppliers, and less admin


You will manage the day-to-day performance of a team of 8 B2C sales team members and several fixed-term contract staff during the peak trading period. By coaching and improving processes, you will lead the team to achieve targets and KPIs


Responsibilities:

  • Raising absences on behalf of team members and conducting return-to-work meetings
  • Leading weekly team meetings for training, discussing updates within the company and

any actions that need to be carried forward

  • Completing team performance analysis as well as weekly and monthly reporting on KPIs
  • Requesting reports and carrying out analysis in our database
  • Coaching, recruiting, training, and onboarding
  • Represent the company's objectives to your team, build plans to deliver these objectives

and motivate your team into exceeding expectations.

  • Writing reports and presentations analysing the performance of your team and delivering

these to the Senior Leadership Team and key external stakeholders

  • Quality Assurance call monitoring
  • Be responsible for the professional development of your team members including sales

training, personal development and training, monthly 121s, and performance

management.

  • Being the first point of contact for the team for advice on handling difficult customer

queries and escalations

  • Working closely with team leaders and managers from other departments to improve

internal processes

  • Work closely with the Operations Director and other sales team leaders to

ensure that the sales team is high performing



Benefits:

  • 25 days holiday
  • Option to buy 5 or sell 5 twice a year
  • Pension contributions, 5% employee, 3% employer contribution
  • Access to Magpie discounts platform, shopping, retail, gym, cycle to work etc
  • Maternity, Paternity & Adoption Pay
  • Free eye test
  • Company events


About You:

  • Strong verbal and written communication skills are essential
  • Confident phone manner
  • Ability to multi-task and move between tasks using prioritisation
  • Must be self-motivated and have a positive attitude
  • Have fantastic organisational and time management skills, as well as good verbal and communication skills
  • People management skills to develop your team and improve their performance
  • Problem-solving skills
  • Resilience, understanding, patience, and empathy


If you are interested in this Sales Team Leader role, click ‘apply now’ and a member of our team will be in touch

  • Contact Centre Team Leader

    2 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Greenbean Full time

    Contact Centre Team Leader £28,000 + OTE £35,000 A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle. We are looking for someone that can drive performance in a fast-paced environment and is passionate about people development, process improvement and...

  • Fibre Broadband Field Sales Executive

    2 weeks ago

    Newcastle, UK, Tyne & Wear, United Kingdom PMA Sales Recruitment Ltd Full time

    Fast Fibre Broadband Field Sales ExecutiveNewcastle and surrounding areas£30,000 Basic salary, £45,000 OTE + Travel expenses + benefitsOur client is an established ISP who are rapidly expanding across the UK through organic growth, acquisitions, and mergers. They have established themselves as highly respected provider, winning awards along the way. Their...

  • Customer Service Team Leader

    1 month ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom NDA Full time

    Our customer an IT and business consulting services company is seeking a Customer Service Team Leader for their client, a major UK high street bank, providing support to customers looking for new and additional borrowing from the bank. This is a contract assignment for an initial period of 6 months. Based in Newcastle, you will be responsible for coaching...

  • Customer Service Team Leader

    4 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom NDA Full time

    Our customer an IT and business consulting services company is seeking a Customer Service Team Leader for their client, a major UK high street bank, providing support to customers looking for new and additional borrowing from the bank. This is a contract assignment for an initial period of 6 months. Based in Newcastle, you will be responsible for coaching...

  • Field Sales Executive

    1 week ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Shred-it Full time

    Calling all telesales experts! Are you craving a change of scenery? Shred-it invites you to harness your persuasive talents in a new arena. Transition seamlessly into field sales, where you'll hit the road, meet clients face-to-face, and make a tangible impact. Join us in safeguarding businesses and communities, one shred at a time!At Shred-it, we...

  • Inside Sales Manager

    2 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom PHMG Full time

    Sales Manager - Lead, Inspire, and Drive SuccessLocation: Onsite, Leeds City Centre (relocation options)Type: Full-Time About the Role:Are you a dynamic sales professional with a knack for leadership? Do you thrive in high-energy environments and have a passion for driving success? PHMG, the global leader in audio branding, is seeking an exceptional Sales...

  • Sales Manager

    1 month ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom SolarEdge Technologies Full time

    Power the Future with us!SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 140 countries.Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home...

  • Sales Manager

    4 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom SolarEdge Technologies Full time

    Power the Future with us!SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 140 countries.Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home...

  • Area Sales Manager

    2 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Westland Horticulture Ltd Full time

    As part of the Westland Horticulture family, Sinclair professionals are focused on consistently delivering the optimum growing media to produce healthy, vibrant plants for our growers. At the forefront of innovation, we are strategic leaders in the transition towards peat free and supplying the horticultural sector for over 30 years! Horticulture is our...

  • Sales Representative

    1 month ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom RUBI UK LIMITED Full time

    We are looking for a passionate Sales Representative to join our UK team in North and ScotlandRUBI Tools is the global leader in tools and machinery to cut, handle, and fix wall and floor tiles, and other building materials used in the construction and refurbishment industry. RUBI Tools was founded in 1951 and has been operating globally and in the UK for...

  • Sales Representative

    4 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom RUBI UK LIMITED Full time

    We are looking for a passionate Sales Representative to join our UK team in North and ScotlandRUBI Tools is the global leader in tools and machinery to cut, handle, and fix wall and floor tiles, and other building materials used in the construction and refurbishment industry. RUBI Tools was founded in 1951 and has been operating globally and in the UK for...

  • Head of Sales

    4 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Nigel Wright Recruitment Full time

    The Opportunity:Nigel Wright Group are exclusively retained by a not-for-profit market leading technology business in their search for a commercially astute, results driven Head of Sales. Reporting directly to the Chief Revenue Officer this role will lead the new business and account management function and is responsible for delivering a multi-million pound...

  • Head of Sales

    4 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Nigel Wright Recruitment Full time

    The Opportunity:Nigel Wright Group are exclusively retained by a not-for-profit market leading technology business in their search for a commercially astute, results driven Head of Sales. Reporting directly to the Chief Revenue Officer this role will lead the new business and account management function and is responsible for delivering a multi-million pound...

  • Territory Sales Manager

    1 month ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom BAT Full time

    BRITISH AMERICAN TOBACCOTerritory ManagerNEWCASTLE & surrounds At British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT!· Market leading FMCG brands sold in over 200 markets· Global Top Employer with 52,000 BAT people across...

  • Territory Sales Manager

    4 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom BAT Full time

    BRITISH AMERICAN TOBACCOTerritory ManagerNEWCASTLE & surrounds At British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT!· Market leading FMCG brands sold in over 200 markets· Global Top Employer with 52,000 BAT people across...

  • Sales Merchandiser

    2 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Steel Blue Full time

    ABOUT USAre you a dynamic and driven individual with a passion for sales and merchandising? If so, we have an exciting opportunity for you to join our team as a Sales Merchandiser at Steel Blue, one of the leading manufacturers of high-quality safety footwear in the EMEA region!Steel Blue is Australia’s leading safety footwear brand with growing...

  • Sales Executive

    2 weeks ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom NRG. Full time

    Job Title: Sales ExecutiveSalary: £25,000 + commission Location: Newcastle upon Tyne The ideal candidate will be a result-driven individual who is open to learn and therefore in time will gain a deep understanding of customer needs and will achieve sales targets. As a Sales Executive, you will play a key role in driving revenue growth and expanding our...

  • Sales Assistant

    10 hours ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Inc Recruitment Ltd Full time

    New Sales Assistants are needed for this exciting new sales assistant opportunity. Our client is looking to expand their sales assistant team with enthusiastic new individuals who are looking to start their sales assistant careers. They are looking to develop individuals within this sales assistant role, giving successful candidates the opportunity to...

  • Sales Advisor

    5 days ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom Russell Tobin Full time

    Sales Advisor - Newcastle - Contract to Perm - £22-£23.5K per yearOur client is a major UK High Street Bank. We are looking for colleagues to join the team of Sales Advisors putting customers at the heart of everything they do. By providing support to customers who are looking for new and additional borrowing from the bank.What are we looking for in our...

  • UK Ecommerce

    1 week ago

    Newcastle Upon Tyne, UK, Tyne & Wear, United Kingdom tlg talent Full time

    Our client are a family business backed by a leading FMCG partner. Acting as a Digital Route to Market partner, they bring more than 25 years of ecommerce experience to enable some of the world’s leading brands connect seamlessly with new and existing shoppers online with talent teams on the ground across Europe. In partnership, they find new innovative...