Director of Sales Performance
3 weeks ago
THE CLIENT
Our client is a leading provider of vehicle finance solutions, serving the needs of vehicle owners for 25 years. Based in the South East, they offer a range of innovative finance and insurance products to drive the future of mobility.
Their range of finance options cover new cars and vans, as well as approved used cars. Whether it’s a brand-new or approved used vehicle, a light commercial vehicle or a new business fleet, their flexible finance packages are built around their customers’ mobility needs.
THE OPPORTUNITY
There is a requirement to appoint a new Director of Sales Performance to the financial services arm of this major car brand. This is an exceptional opportunity with huge scope to further develop the division and team., nationally.
Reporting to the UK Sales Director, the role will take overall responsibility for the F&I (finance and insurance) volumes and performance of both branded and non-brand finance offerings. With full responsibility for the Field Sales Department, the appointee will manage and develop the partners’ finance, retention and oversight performance across both new and used vehicles.
KEY ACCOUNTABLITIES:
- Take overall responsibility for the F&I volumes and performance of the branded and non-brand finance sales teams and performance.
- Review partner performance with Regional Managers, looking at key KPI’s (typically new, used & retention) to identify issues and opportunities - agreeing activity and actions for the sales teams.
- Manage the support levels and performance of the network national used finance plans and strategy – developing and agreeing amendments as necessary.
- Take the lead in negotiating terms and agreeing full support with partners who don’t take the national used finance plan.
- Play an active part in identifying, developing, and launching tactical used finance plans in conjunction with Pricing and Marketing Departments.
- Represent the function in a broad spectrum of meetings such as the Used Vehicle Working Group and Operational Leadership Committee, confidently participating in discussions and presenting information decks as required.
- Work with the Non-Brand Finance Manager to identify new sources of quality business - developing the approach, helping to present the benefits of the product range, agreeing the package and account management requirements.
- Work closely with the Oversight Manager to ensure all activity both internally and externally is done in a compliant way delivering ‘good customer outcomes’, taking remedial actions where any gaps are found.
KEY EXPERIENCE, KNOWLEDGE AND SKILLS:
- Previous motor industry experience – preferably finance but also insurance or OEM
- Third party performance management experience is essential – managing results against set targets and holding accountability for that result
- Territory team management experience; previous experience of managing a dispersed sales team
- Results orientated and self-disciplined
- Enthusiastic, passionate, motivated, and professional Leader. Excellent people skills
- Excellent organisation skills and a strong team player with a positive, collaborative, hands on approach
- Excellent communication skills with the ability to manage stakeholders at all levels
- Commercially astute and experienced in financial/budget management, excellent numerical skills
- Excellent presentations skills
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