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Salesforce System Administrator

3 months ago

London UK, UK, United Kingdom TalentWave Full time

Salesforce System Admin – Global Media - £50K (London/Remote)


Amazing opportunity to join the software engineering team, for this prestigious global multimedia company, with offices in London (HQ), New York, and Asia. As a well-known household name, they deliver multichannel media and entertainment with TV shows, social media, publishing, and live events.


Their goal is to make the world a more interesting, fun, and positive place


You will proactively own and be responsible for supporting and maintaining Salesforce CRM, Headless CMS and other software that colleagues use daily to perform their roles efficiently. You will provide support in the implementation of new processes, systems, or features by working with various teams within the organization.


The Global Media Brand are embarking on a significant period of technical transformation and needs a passionate problem-solving Salesforce & System admin to join the team.


Responsibilities:


  • Salesforce Configuration and Customization
  • Headless CMS configuration and support
  • Assist IT support team in management of user access
  • Provide support to end-users helping them trouble shoot software related issues.
  • Provide guidance and basic training on best practices for using the software
  • Update documentation on system configuration, procedures and troubleshooting
  • Assisting in problem-solving by conducting research, gathering information, and proposing solutions to business challenges.
  • Provide training to end-users on new features, enhancements, and best practices within Salesforce.
  • Monitor and maintain certain areas of the global websites to ensure consistency and quality control.


Experience:


  • 2+ years of experience with Salesforce (Salesforce admin certification)
  • 3+ years System Admin experience or similar role.
  • Headless CMS experience.
  • Critical thinking and problem-solving skills
  • Strong documentation Skills
  • Strong interpersonal & communication Skills
  • Ability to work independently


Benefits:


  • 25 days Holiday
  • Volunteer days
  • Summer Friday 1pm finish & Winter Friday 4pm finish
  • Sponsored Training & Certifications
  • Time off to Study & Training Subscriptions
  • Private Healthcare
  • We Celebrate DE&I
  • Discount Portal for Food, Clothes, Electronics and Holidays
  • Great Social Scene & Company Events - we like to have FUN